Centercode Connect Overview

Connect is a highly-integrated hosted platform that provides everything you need to run an effective beta test program resulting in successful, customer-validated products.

Take a Quick Tour

Review a day in the life of a Project Manager using Centercode Connect.

Watch VideoIntroduction to Centercode Connect
Introduction to Centercode Connect Introduction to Centercode Connect

A Complete Integrated Solution

Connect a provides a comprehensive and flexible workflow for your beta program.

Customer Panel

Customer Panel

Reduce your recruitment periods by providing your customers with a private, branded portal to join your beta program. Collect technical and demographic details to pre-qualify candidates.

Project Templates

Project Templates

Kickoff beta projects in minutes using best practices templates. Modify our templates or create your own, including legal agreements, feedback types, tasks, forms, reports, and more.

Targeted Recruitment

Targeted Recruitment

Improve feedback relevance by recruiting enthusiastic candidates from your target market. Quickly recruit testers by geography, technology, interests, demographics, and more. Save time by auto-promoting appropriate testers.

Defect Integrations

Defect Integrations

Increase the internal adoption of your beta by pushing feedback directly into your defect tracking system (Jira, BugZilla, etc.) Decide what and when feedback moves to your systems and teams.

Flexible Feedback

Participant Onboarding

Participant Onboarding

Increase tester engagement by providing a friction-free onboarding experience. Increase confidentiality with digital agreements, distribute builds, provide project information, or survey users. User segmentation capabilities can provide a unique experience based on any criteria.

Engagement Monitoring

Engagement Monitoring

Increase participation while reducing your time investment by easily monitoring tester engagement. Define simple rules that reach out, score, or notify you when testers aren't engaging regularly.

Incentive Management

Incentive Management

Save money and increase beta program effectiveness by appropriately rewarding testers. Use automatic scoring to determine beta reward eligibility. Easily distribute gift codes and other rewards.

Advanced Reporting

Advanced Reporting

Make informed decisions with reports based on any project data (bugs, surveys, tasks, users, etc.). Filter by technology, profiles, geography, and more to put your data in context.

Flexible Feedback Management

Gather high quality targeted customer feedback based on your unique objectives. Connect offers a toolbox of integrated, easy-to-use tools.

Collect bug reports, feature requests, journals, or custom feedback. Assign tasks and surveys, provide collaborative wikis, or host discussion forums.

Every tool is designed for beta including user segmentation and flexible access control, ensuring a friendly and relevant experience for your testers and team.

Key Benefits

  • Cut your beta testing periods in half
  • Generate much more feedback from fewer testers
  • Reduce the risk of exposing confidential pre-release information
  • Stop critical feedback from falling through the cracks

Unique Advantages

  • As simple or sophisticated as you need it to be; flexible enough for any beta program
  • The reduced friction of a single central system designed for beta greatly increases engagement
  • Integration with your existing tools (SSO, Jira, BugZilla, etc.) increases internal adoption
  • Targeted recruitment increases feedback accuracy and value
  • Universal availability of all data for comprehensive study

The Results About Beta ROI

  • Higher quality product releases
  • Improved critical and customer reviews
  • Increased sales
  • Fewer returns
  • Lower support costs

Customer Success Case Study

Learn how the security experts at F-Secure improved their beta program with the help of Connect.
Download the Case Study

Not Just Software

Software alone is not enough to build and maintain a successful beta program, so every Centercode license includes:

Training

Training

Every subscription includes access to our library of self-paced online video training in addition to support from an expert instructor to answer any questions you may have.

Coaching

Coaching

We're available to you throughout the entire duration of your license, not just for technical help (that's a given), but also for a beta related mentoring you may require.

Testers

Testers

Whenever you're ready to launch a beta test, we can announce the testing opportunity to our large international community of highly profiled and enthusiastic testers.

Resources

Resources

As a licensed customer you'll have direct access to our growing content library of in-depth beta management resources including eBooks, templates, and whitepapers.

Pricing Summary See Detailed Pricing

Connect is available in 3 Editions designed to meet the needs of a variety of beta programs.

Project Edition Program Edition Enterprise Edition
$500 Per Month
Per Active Project
$5,000 Per Year
Per Active Project
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