Archive for the ‘Beta Management’ Category

What Makes Feedback Actionable?

  • Posted May 10th, 2017

We talk a lot about the importance of “actionable feedback” here at Centercode, and that’s because not all feedback collected during beta testing is actually useful. Oftentimes, companies will throw up a feedback form and then get buried under the avalanche of unorganized feedback that comes rushing back. They’ll try to sift through it, but […]

6 Reasons Companies Don’t Beta Test Their Products

  • Posted March 20th, 2017

We talk with product development teams every day about beta testing. While most are on board with the necessity for beta testing, many companies have excuses ready for why they haven’t beta tested their products in the past. You’ve probably run into this reasoning in your career as well, and since one of our goals […]

5 Hats You’ll Wear as a Beta Manager

  • Posted February 16th, 2017

Running a successful beta test is no small feat. You’re often wrangling testers, building surveys, analyzing data, dealing with stakeholders who needed to have results yesterday, and more, all at the same time. As a beta manager, you wear many different “hats”. One minute, you’re a psychologist, analyzing a tester’s mindset and how it affects […]

How Beta Testing Benefits Different Departments

  • Posted January 25th, 2017

Everyone knows that a great beta test will catch bugs and product issues prior to launch. But did you know that beta testing impacts more than just the development of the product? By leveraging customer feedback and data with different departments in your organization, you can easily solidify the value of your product, refocus your […]

The Top Challenges Facing the Beta Testing Industry

  • Posted December 29th, 2016

Customer validation is a crucial stage of the product development lifecycle, but we’ve found that the beta testing industry across the board is still in its infancy. Between a fragmentation in the terminology used for this type of testing and no standard for who is in charge of these tests within a company, there are […]

The Different Roles in Charge of Beta Testing

  • Posted November 17th, 2016

A few months ago, we conducted a survey of professionals from over 260 companies to gain a better understanding of the customer validation industry. While all of the respondents played some role in their company’s beta program, 50% of them said they are directly involved with managing the actual testing. To get a better understanding […]

Beta Testing Q&A on the Pragmatic Marketing Live Podcast

  • Posted November 14th, 2016

After our recent webinar on using beta testing to give your product a competitive edge, the Pragmatic Marketing team invited our own Emily Hossellman onto their podcast to answer some follow-up questions.

What Makes Calculating the ROI of Beta Testing So Difficult?

  • Posted November 1st, 2016

For anyone that’s had to stand in front of their executives and justify their budget or make the argument for additional resources, you know that calculating the return on investment (ROI) of a business process is both incredibly hard and incredibly valuable. If you can show the impact your team is having on the company, […]

What’s in a Name? Fragmentation in the Beta Testing Industry

  • Posted October 26th, 2016

To gain a better understanding of the customer validation industry, we conducted an industry survey of professionals from more than 260 technology companies. The results of the survey have helped us identify trends of where companies are succeeding and struggling with their customer validation programs. We specifically asked if the respondent’s company collected feedback from […]

5 Mistakes People Make When Writing Surveys

  • Posted October 18th, 2016

One of the best methods for collecting feedback as part of your customer validation process is using surveys. Surveys can very quickly deliver a snapshot of what people are feeling or thinking about your product or certain features, but a badly written survey can leave you with more questions than answers. Writing a survey is […]

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