How to Collect Useful Feedback

Test Strategy
18 Sep 2018
Three out of four companies that deliver best-in-class customer experiences rely on customer feedback. If that isn't a high enough commendation for...

What Makes a Great Test Manager?

Test Management
11 Sep 2018
For organizations that run and manage their own Alpha, Beta, and Field Tests, the Customer Validation Team plays a vital role in product development....

4 Tips for Building Great Beta Surveys

Test Management
16 Oct 2015
One of the most important tools a beta team has at their disposal are surveys. An effective survey can help a team qualify testers, obtain user...

6 Tips for Managing Your Hardware Test

Test Management
07 Apr 2015
Once you've planned and kicked off your hardware test, you need to focus on managing your test day-to-day. Hardware tests usually have small tester...

What You Need to Know About Software Beta Tests

Content Release
12 Mar 2015
Different types of products require different beta testing strategies. From hardware to software to mobile apps to video games, each product will...

What to Put in the Welcome Letter to Your Testers

Test Launch
23 Dec 2014
Finding and selecting the right group of testers to beta test your product is something that you'll likely spend a lot of time and energy doing. It's...