Reduce Launch Delays with Enhanced Customer Validation Testing
Go beyond bug-hunting and enrich the value of your quality testing with feedback from real customers testing your IoT products in real environments. Centercode delivers the only tool designed to make integrating real users into your Alpha and Beta Testing initiatives easy, efficient, and cost-effective.
Support Team Success Starts with Early Customer Feedback
Today’s Support teams play a key role in ensuring customer satisfaction with your product and your brand. Nearly one-fourth of IoT support calls result in customers returning the product. Customer Validation testing helps identify pre-release product issues and ensures your Support team is ready on Day 1.
Successful Companies Don’t Wait for Launch to Gather Feedback
It’s a fact: more than 80% of new IoT product launches fail to make a positive first impression. In a marketplace where product experiences are communicated publicly and instantaneously, it can be fatal to wait until after release to collect and act on feedback from real customers.