Media and Services

Become a Fan Favorite

In a world with increasing alternatives and dwindling attention spans, customer retention is key to success for media product, content, and service providers. Keeping up with ever-evolving expectations across diverse markets means validating your products before release so you can Launch with Confidence and edge out the competition.

For Binge-Worthy Products, Listening to Customers is Key

Customer Validation gives your customers a voice in the product development process and gives your teams insider knowledge into their needs and expectations. Leverage their insights to keep pace with rapidly changing trends and consistently deliver products that hold audiences captive.

Support Team Success Starts with Early Customer Feedback

Today’s Support teams play a key role in ensuring customer satisfaction with your product and brand. Customer Validation testing identifies pre-release product feedback that empowers your Support team to reduce call volumes, improve resolution times, and ensure quality customer experiences.

Expand Your Audience and Increase Revenue

Customer Validation testing identifies product pain points and delights early to improve the product throughout development. Leverage product feedback and customer insights to ensure your product delivers on customer expectations and brings in higher ratings, revenue, and profits.

On-Demand Webinar

Building the Voice of the Customer into
Your Product Development Process

Learn how to leverage feedback from your customers with different stakeholders in your company to build habit-forming products.

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Actionable Product Insight Delivered On Demand

Since 2001, Centercode has helped the world’s leading media and service brands execute hundreds of tests to gain deeper customer insight. Let our experts manage your testing projects so you can focus on building a successful product portfolio.

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Replace Legacy Tools to Make Your Team’s Life Easier

Executing Alpha, Beta, and Field Tests doesn't have to be complicated. Leverage an end-to-end platform to manage your company's entire customer testing workload, modernize your program, and simplify your efforts.

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Stay In Tune with the Voice of the Customer to Ensure Successful Future Releases

Continuous Customer Testing aligns with Agile Development and Continuous Delivery to provide rapid product and customer feedback. Improve your builds faster, prioritize your backlogs, define your roadmap, and Launch with Confidence.

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Find out how to secure your product launch objectives with
Customer Validation solutions from Centercode.