In a world with increasing alternatives and dwindling attention spans, customer retention is key to success for media product, content, and service providers. Keeping up with ever-evolving expectations across diverse markets means validating your products before release so you can Launch with Confidence and edge out the competition.
Customer Validation gives your customers a voice in the product development process and gives your teams insider knowledge into their needs and expectations. Leverage their insights to keep pace with rapidly changing trends and consistently deliver products that hold audiences captive.
Today’s Support teams play a key role in ensuring customer satisfaction with your product and brand. Customer Validation testing identifies pre-release product feedback that empowers your Support team to reduce call volumes, improve resolution times, and ensure quality customer experiences.
Customer Validation testing identifies product pain points and delights early to improve the product throughout development. Leverage product feedback and customer insights to ensure your product delivers on customer expectations and brings in higher ratings, revenue, and profits.
Learn how to leverage feedback from your customers with different stakeholders in your company to build habit-forming products.Watch Now
Since 2001, Centercode has helped the world’s leading media and service brands execute hundreds of tests to gain deeper customer insight. Let our experts manage your testing projects so you can focus on building a successful product portfolio.Learn How
Executing Alpha, Beta, and Delta Tests doesn't have to be complicated. Leverage an end-to-end platform to manage your company's entire customer testing workload, modernize your program, and simplify your efforts.Learn How
Continuous Customer Testing aligns with Agile Development and Continuous Delivery to provide rapid product and customer feedback. Improve your builds faster, prioritize your backlogs, define your roadmap, and Launch with Confidence.Learn How