Cheat Sheet

Understanding Tester Engagement Through Metrics

This cheat sheet is a quick and easy tool for measuring tester participation. It surfaces data that will help you drive engagement throughout your testing projects and set a baseline for future performance. Turn simple metrics on how and when your testers engage with your project into data-driven strategies for securing useful, plentiful feedback.

What's Inside?

Industry Benchmarks

See how your project performance compares to industry standards in key engagement areas like logins and feedback submissions.

Metrics for Driving Improvement

Discover tester participation patterns so you can anticipate and prevent tester drop-off through communication and other strategies.

Measuring Overall Project Health

Get a holistic view of your project activity to set program-specific goals and demonstrate steadily increasing value to stakeholders.

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