AUTHOR

Peter Shih

Humanizing the Role of Beta Managers Through Communication

Leader Insights

If you’ve attended a QA or testing conference recently, it seems as though manual testing is a dying discipline. Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers. In our interview with Jennifer Bonine, CEO of PinkLion.ai […]

3 Essential Community Management Tips from Microsoft’s Dona Sarkar

Leader Insights

In this second post of our two-part interview with Dona Sarkar, leader of the Windows Insider program, she unpacks several community management tips for beta program executives, product managers, and other people responsible for Customer Validation. While your community may not be at the scope and scale of Dona’s program at Microsoft (and not many […]

Microsoft’s Dona Sarkar on Co-Creation and Leading a Thriving Beta Program

Leader Insights

Technology is developed to serve people, but those people – customers – haven’t always had their own seat at the product development table. That’s what makes the work of people like Dona Sarkar so compelling. As the leader of the Windows Insider Program – Microsoft’s 17 million user beta program – Dona’s focus on co-creation […]

Tableau Uses Centercode to Increase Beta Team Productivity By 100%

Case Study

Our latest case study looks at how the Centercode Platform helped Tableau Software, the world-class data analytics company, increase their beta team’s productivity by 100%. Tableau enables people to easily visualize, analyze, and make sense of data across disparate sources. By enhancing data visualization and business intelligence, they empower people to make better decisions. Once […]

How Sonos is Leveraging User Research to Enhance Their Beta Program

Leader Insights

Beta testing is much more than a box to check off on a list. While some companies only think of it as a last-ditch effort to tie up loose ends before launch, others are tapping user research to play a more fundamental role in the product development process. In fact, today’s most forward-thinking companies are […]

AI and the Future of Testing

Leader Insights

Whether it’s the rise of AI, CI/CD, or DevOps, the lines between testing and development are blurring. But as testing methodologies evolve and bleed into development, professional testers are questioning how this evolution will affect their role in product development. In our interview with Jason Arbon, CEO of Test.ai, we dive deeper into the future […]

Developing a Test Strategy for the Agile World

Leader Insights

Test strategy is critical to the success of any testing effort – but where do you start? How does your strategy conform to different development methodologies? What should you tackle in-house, and what should you outsource? How you involve real users in beta testing? In our interview with Adam Satterfield, director of Testing and Quality […]

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