Since onboarding with Centercode, Wyze has increased feedback triage and prioritization efficiency by 80%. They're also seeing big gains in engagement, with over 70% of testers are submitting feedback in their User Testing projects.
Odds are, one of your connected tech products has been tested by Centercode. Likely, a lot more.
Your favorite brands use Centercode to reach into the complex tech ecosystems of future customers to improve product quality before release. We work with them to battle critical factors that are outside of their control — from cut-throat competition, to the infinite and potentially damaging online echo chamber, to evolving device ecosystems and interoperability standards.
The resulting products outperform competitors by earning more revenue, generating better reviews, and reducing costs through fewer returns.
Leading players in the uber-competitive software space know that surprising and delighting customers is not about guessing, it’s about listening. That’s why today’s Enterprise, B2B, and B2C SaaS software companies work with us to bring the Voice of the Customer into development.
They use Centercode to co-create product roadmaps, improve usability, and uncover issues — ultimately leading to more intuitive products with higher customer satisfaction and less churn.
“We’ve been getting fantastic reviews on the product’s setup process. We wouldn’t be getting those positive reviews without the beta test we did with Centercode.”
Streaming & Media
Turn on any smart TV and you’ll come across a slew of streaming and media apps that are tested by Centercode before release.
Companies in this space work with us to mitigate issues like evolving device compatibility, heavy loads, and individual internet bandwidth. They rely on Centercode to gather impactful product feedback and deliver delightful entertainment experiences that increase customer loyalty and generate rave reviews.
First impressions are everything when it comes to mobile app success. Centercode works with app makers across the globe to improve initial app experiences, like account setup and product tutorials.
In-app feedback forms and tester recruitment make it easy to gather customer feedback, organize app improvements, and deliver intuitive experiences that keep customers coming back for more.
With over 130 million users and a continuously learning and growing product, Waze relies on Centercode to maintain peak tester engagement. The feedback collected in Centercode allows Waze to record new roads, vet new features, and ultimately help the world get where they’re going.