Some of Our Many Managed Service Clients
Fully Managed Delta Tests
Each test relies on enthusiastic users who meet your target audience goals — including the specific demographic and technographic traits that comprise your true market.
You'll be assigned both a program manager and a success manager who are supported by a deep bench of full-time Centercode specialists.
All services are delivered on the Centercode Platform, which gives you direct access to your testers, insights, and reports. You own all of your data and are free to transition to running your own program at any time.
Why Centercode Managed Tests?
Centercode has managed more alpha, beta, and similar user tests than any company on earth.
Let our experience work for you.
Managed Delta Testing Solutions
Centercode offers a variety of managed testing solutions, each leveraging a unique audience to gather actionable feedback throughout product adoption.
Product Launch →
Engage your Target Market to successfully bring new products and services to market
- Beta Tests
- User Acceptance Tests
- Field Tests
Product Growth →
Recruit Existing Customers to continuously mature live products and services
- Progressive Delivery
- Early Access
- Advisory Boards
Customer Zero →
Gather Employee feedback to enhance your products while fostering a product culture
- Alpha Tests
- Employee Tests
Competitive Edge →
Enlist Competitors' Customers to rapidly gain actionable intelligence about their products
- Competitive Intelligence
- Market Testing
- Comparative Research
How It Works
Centercode delta tests follow a proven process driven by experience and technology. Depending on your goals, we can operate in a fixed project-based model, or a continuous model aligned with your continuous delivery schedules.
We'll work with you to define your test objectives, activities, schedule, and tester demographic and technographic requirements.
We'll announce your test, select ideal testers, execute non-disclosure and participation agreements, and distribute the test product.
We'll engage testers to drive feedback which we'll rapidly triage. Results are always available in real-time and presented in weekly meetings.
We will make final and share all results. If applicable, we'll promptly collect test units and distribute incentives to testers.
We'll work with you to define test objectives, requirements, and activities for the imminent sprint.
We'll add fresh testers to address shifting requirements and/or offset any natural attrition.
We'll continuously engage your testers to ensure activities are completed and feedback is provided.
We'll triage all tester feedback, which will be available in real-time in both our platform and in Jira.
Your Centercode program manager will review results and report recommendations in weekly meetings.
Efficient Project Design
We'll scope an effective test that engages your audience while adhering to your schedule. Our testing efforts stay focused on the exact features and experiences that are meaningful to your success.
We'll handle the complete distribution of your test units and/or software directly to your testers. For hardware products, we can optionally handle the speedy retrieval of your test units.
Ideal Targeted Testers
Centercode will identify the perfect test candidates that meet your requirements. Depending on your goals this may be from our global tester network, your existing customers, or your own team.
Ongoing Tester Engagement
Engagement is the single most common challenge in user testing. We'll proactively manage the tester relationship to ensure that high-quality feedback continues to flow with each new phase.
Tier-1 Feedback Triage
Our team will rapidly review and scrub all feedback to ensure clarity, originality, and accuracy. Once submitted, we'll enrich it with insights from moderated discussions with other testers and then prioritize it.
Weekly Team Meetings
Your CPM will host a weekly meeting with you and your team to present and review phase feedback, share recommendations, and strategize upcoming phases.
Actionable, Prioritized Results
All feedback is triaged for clarity and accuracy, ranked by severity and frequency, and aligned with your goals.
Detailed, real-world quality problems derived from true user environments.
Thoughtful improvements to enhance the user experience or augment your roadmap.
The good stuff users love about your product. You just can't have enough of this.