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Centercode Library

Our ebooks, kits, whitepapers, and webinars cover the entire delta testing process and will help you perfect your products through more and better feedback.

Cover and interior pages from Centercode's Feedback Scoring whitepaper
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Cover Image: Delta Testing Industry Report 2021
Report

This report looks at how user testing tools and processes are impacting the ability of testing professionals to deliver actionable results on agile timelines.

Cover Image: Building Surveys for Delta Testing
Ebook

This step-by-step guide shares survey building strategies and examples for securing clean, readily useful data on your customers' attitudes.

Cover Image: The Case for Beta Testing to Evolve
Report

This impact report looks at how traditional beta testing practices are holding up against the demands of today’s fast-paced markets and why it’s time for a change.

Cover Image: The Evolution of Beta Testing in Today’s Agile World
Webinar

See how tech leaders are evolving their beta testing processes to deliver customer insights throughout agile development.

Cover Image: The ROI of Testing Pre-Release Products with Centercode
Report

Get a look at the ROI Centercode customers across industries are achieving — from time saved, to costs reduced, to thousands of bugs fixed.

Cover Image: Making Good Technology Great
Ebook

Explore the modern approach for beta testing, along with industry use cases from two decades of helping hundreds of companies bring thousands of perfected products to market.

Cover Image: Driving Revenue and Cutting Costs with Beta and Delta Testing
Report

This report shows how leading technology companies are decreasing costs and increasing customer testing program returns with Centercode.

Cover Image: The Impact of Pre-Release Product Testing on Star Ratings
Report

This report shows how pre-release testing keeps even small product issues from having a big impact on customer experiences and your star ratings.

Cover Image: Inside Intuit's Beta Program During COVID-19
Webinar

Intuit’s beta guru Le’Darien Diaz shares insights into how one of the world’s leading software companies is guiding its program through the uncertainties of COVID-19.

Cover Image: What You Need to Know: Beta Test Management
Cheat Sheet

Slay your next beta test with a start-to-finish approach for the process, from recruiting testers to knocking your project goals out of the park.

Cover Image: The Technographics of Your Target Market
Webinar

Technographics are real-time insights into your target market's tech ecosystems. Learn how to enhance testers' user profiles via test platforms and deepen your understanding from customer testing.

Cover Image: Understanding Tester Engagement Through Metrics
Cheat Sheet

Drive measurable, data-driven improvements to your customer test’s bottom line with this simple worksheet for tracking tester engagement.

Cover Image: Tester Engagement Pocket Map
Ebook

Explore the causes of low test participation and improve the quality and quantity of your customer feedback with this pocket map for increasing tester engagement.

Cover Image: Curing the Four Common Causes of Low Tester Engagement
Webinar

Product Director Chris Rader looks at the symptoms of low tester engagement, diagnoses the four most common root causes, and shares treatment strategies for increasing quality feedback.

Cover Image: Customer Validation Industry Report 2020
Report

The latest report shows how processes and tools are influencing the tactics, time investments, and overall success of today’s CV programs.

Cover Image: Customer Validation Professionals: An In-Depth Look for 2020
Webinar

This Q&A offers an in-depth analysis of industry trends and how CV professionals are battling challenges like tester engagement in 2020.

Cover Image: The Role of Project Management in Continuous Testing
Webinar

In this Q&A webinar, learn how Centercode’s delta testing team uses project management skills to balance incoming feedback with engineering workloads.

Cover Image: Consumer Insights on the Subscription Services Market
Report

Get an in-depth look at consumer attitudes toward subscription services like Disney+ and Spotify, and discover what’s influencing adoption.

Cover Image: Scary Good Tricks for Increasing Your Survey Engagement
Webinar

Boost survey participation and bring in unbiased feedback with these helpful tips taken from disciplines like user research, marketing, and psychology.

Cover Image: The Product Manager's Guide to Understanding Customers
Whitepaper

Not all customer feedback is created equal. This guide shares how to use each type of feedback at the right time to drive smart product decisions.

Cover Image: Taming Product Management Priorities with Customer Feedback
Webinar

Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.

Cover Image: Consumer Insights from Over 7,000 Connected Product Users
Report

The report explores consumer attitudes about connected products. See where the market stands, and get practical tips for audience growth.

Cover Image: Bringing the Voice of the Customer into Agile Development
Webinar

Discover how industry leaders are leveraging customer feedback from continuous testing to benefit their teams’ agile software development processes.

Cover Image: Delta Testing 101
Whitepaper

Learn practical techniques for post-launch continuous customer testing within an agile environment. This whitepaper contains basic principles for rapid, ongoing feedback collection.

Cover Image: Customer Validation: A Visual Workshop
Infographic

This infographic will help you tackle the common challenges of customer testing and explore modern techniques for process improvement.

Cover Image: Centercode Platform Demo
Webinar

Centercode CEO and Co-founder Luke Freiler takes you behind the curtain into the Centercode Platform and reveals how it streamlines customer testing processes.

Cover Image: Software Testing in the Age of Iterative Development
Infographic

Find out how today’s software development teams are grappling with faster release cycles and limited resources in this infographic.

Cover Image: Customer Validation in 20 Minutes
Ebook

Are your beta testing tactics stuck in the 90s? This ebook gives a quick overview of CV and how it’s supporting modern-day development styles and moving technology products forward.

Cover Image: Building a Better Mousetrap for Early Product Feedback
Webinar

Explore the ways technology is driving change in modern customer testing processes, and bring back tactics for overcoming the challenges faced by today’s complex products.

Cover Image: Mobile App Beta Test Planning Kit
Kit

Create an airtight test plan and conquer common testing challenges. This kit contains a useful, easy-to-follow template and planning tips for mobile app Beta Testing.

Cover Image: 4 Unique Approaches to Rallying Stakeholder Buy-In for Your Beta Tests
Webinar

Discover how your peers in product management, program management, user research, and Beta Testing lead their Customer Validation programs to success by aligning their stakeholders.

Cover Image: Customer Validation Industry Report 2019
Report

Explore the tools and processes that are propelling Customer Validation programs into 2019. Get an in-depth industry trends analysis in this report.

Cover Image: Customer Testing Tools and Trends Shaping 2019
Webinar

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

Cover Image: Learning a Simple Framework for Practical Test Planning
Webinar

In this webinar, Centercode’s Sr. Director of Customer Success Austin Meyer will show you how to build a comprehensive Customer Validation test plan using industry data and his years of experience helping build hundreds of test plans.

Cover Image: Software Beta Test Planning Kit
Kit

Unify your stakeholders behind a thorough, well-organized test plan with practical tools and best practices in our comprehensive kit.

Cover Image: Hardware Beta Test Planning Kit
Kit

Bring practical test planning and execution techniques to your hardware test with the best practices and tools in this all-in-one kit.

Cover Image: Essential Tips for Dogfooding Success
Ebook

Collect higher quality feedback from your dogfooding program with these vital tips. Get both employees and executives involved and contributing to your employee Beta Tests.

Cover Image: Beta Tester Recruitment Kit
Kit

Use these best practices and templates to attract quality testers and speed up the recruitment period. You’ll learn a proven process for finding enthusiastic beta testers from your target market.

Cover Image: 3 Secrets That Increase the Value of Your Dogfooding Program
Webinar

In this webinar, Centercode’s Product Manager Chris Rader will share insights and best practices to improve the value of your dogfooding program and how to overcome common employee testing challenges.

Cover Image: Solving the Quality Beta Tester Problem
Webinar

Join us to learn how to increase Beta Test participation rates, improve the quality of feedback you receive, and decrease the ramp-up time to get your test running.

Cover Image: Achieving High Customer Satisfaction Through Beta Testing
Webinar

Learn how to collect insight from targeted users on specific features, user experiences, product quality, and potential interoperability issues through Beta Testing.

Cover Image: 5 Testing Trends That Increase Success for Connected Products
Webinar

In this webinar, you’ll learn how employee insights can help identify customer expectations and increase retention of your connected products.

Cover Image: Introducing Centercode C15 Enhanced Integrations
Webinar

In this webinar, we introduce Centercode C15 and the new custom integration capabilities built to help you increase efficiency by automating otherwise manual tasks, reduce the margin of error, and better leverage your current investments to make data more accessible.

Cover Image: Upping Your Game: Enhancing Quality Outcomes with Customer Validation
Webinar

Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.

Cover Image: Smart Strategies for Building a Relevant and Engaged Tester Community
Webinar

Join Centercode’s Director of Community, Brad Day, to learn how to strategically grow your tester community, ways to keep your members engaged between tests, and tips for maintaining accurate tester profiles.

Cover Image: Centercode C14.5 Demo — The GDPR Enhancement Release
Webinar

Centercode CEO Luke Freiler gives you an inside look at our newest platform release which includes new features and enhancements designed to address the specific requirements of the GDPR.

Cover Image: GDPR's Impact on Customer Validation
Webinar

Join us as Centercode Corporate Counsel Monica Burick discusses how GDPR impacts Customer Validation tests, as well as Centercode’s compliance with the new law.

Cover Image: Top Secret Customer Testing
Webinar

In this webinar, we share our collection of proven best practices for consistently maintaining complete confidentiality through the duration of your CV test.

Cover Image: Leveraging Feedback Scoring
Webinar

In this webinar, we’ll show you how to weigh and prioritize tester-submitted feedback so you can focus on solving the issues that will really improve your product.

Cover Image: Picking the Right Test Strategy
Webinar

In this webinar, we’ll build on the fundamentals of CV by clearly identifying test objectives and how to pick the right methodology to achieve them.

Cover Image: Testing IoT Products Beyond the Lab
Webinar

In this webinar, we’ll discuss the interoperability challenges facing IoT hardware products and highlight the customer testing techniques that help counteract them.

Cover Image: An Introduction to C14.1 Performance Management
Webinar

Join us for an in-depth look at our upcoming Centercode release, featuring brand new Data Engine enhancements!

Cover Image: How to Evaluate Feature Adoption Through Field Testing
Webinar

We’ll show you how Field Testing can help evaluate feature adoption of a product by gathering natural usage data from a larger audience over an extended period of time.

Cover Image: How to Evaluate Product Quality Through Alpha Testing
Webinar

Learn how to run an effective Alpha Test to help evaluate the stability and quality of your product so you can identify critical issues and avoid costly mistakes early on.

Cover Image: What is Customer Validation
Webinar

Learn the true value of Customer Validation programs, why it’s critical to the success of your product and company, and the different methodologies used to evaluate the stability, satisfaction, and adoption of your product before release.

Cover Image: Product Lunch Webinar: Validating Your Alpha and Beta Products
Webinar

Together with Product Collective, Centercode’s Emily Hossellman answers all your questions about Customer Validation and running successful Alpha and Beta tests.

Cover Image: Beta Testing Industry Survey Report
Report

This report dives into the industry trends of collecting and using customer feedback before product release. It looks at the challenges companies face and the value they see in Beta Testing.

Cover Image: Implementing Feedback Scoring
Whitepaper

Prioritizing your feedback is one of the most challenging and time-consuming tasks a beta manager faces. See how our Feedback Scoring features identify your most impactful feedback.

Cover Image: Beta Shipping Manual
Whitepaper

This whitepaper teaches you how to effectively manage inventory, ship units (domestically and internationally), and handle returns for even your biggest, most ambitious hardware tests.

Cover Image: The Feedback Playbook
Whitepaper

This whitepaper teaches you how to successfully use bug reports, surveys, feature requests, and other feedback types to collect and manage high-quality feedback during a beta test.

Cover Image: Beta Test Incentives Kit
Kit

This kit includes a comprehensive whitepaper and calculator to help you build a strategy to both incentivize and reward your beta testers for all the hard work they put into your beta program.

Cover Image: Beta Test Management Glossary
Cheat Sheet

This glossary covers all of the common terms used throughout the Beta Testing process, and will enable your team to use a clear and common lexicon during your Beta Test.

Cover Image: Public Beta Tests as a Launch Tool
Whitepaper

This whitepaper addresses how public Beta Tests fit into the product development process, helping you decide whether a public Beta makes sense for your product launch strategy.

Cover Image: The Real Role of Beta in Product Management
Ebook

This eBook reveals the role Beta Testing (Customer Validation) plays in product management and how product managers can use it to connect with their customers and reach their goals.

Cover Image: Keeping Beta Tests Confidential
Ebook

This eBook takes a comprehensive look at pre-release Customer Validation security. It covers why companies fear leaks, how to prevent them, and how to manage them if they happen.

Cover Image: Beta Test ROI Kit
Kit

This kit includes everything you need to build an ROI model for an individual beta project or comprehensive beta program, including a complete spreadsheet, whitepaper, and a video tour.

Cover Image: Getting Ready for Beta Testing
Whitepaper

This free whitepaper offers tips and best practices for preparing your product, team, and testers to hit the ground running on your Beta Test with maximum effectiveness.

Cover Image: 100 Tips for Better Beta Tests
Ebook

This free eBook is a compilation of Beta Testing best practices from our own experience, plus contributions from great companies like Adobe, Autodesk, Avid, Tivo, Symantec, and UPS.

Cover Image: Beta Test Agreement Kit
Kit

Need beta agreements before you can start testing? Centercode has you covered. This free kit provides sample agreements as well as an explanatory companion document.

Cover Image: Reaching 90% Beta Participation
Ebook

This free eBook from Centercode outlines 12 essential Beta Testing best practices that our team relies on every day to attain a 90% participation rate from our beta testers.

Cover Image: Beta Testing Hardware in an Increasingly Complex World
Webinar

We share advice on how to run a successful hardware beta test that will help ensure your product is ready to launch in today’s rapidly expanding landscape.

Cover Image: ROI of Beta Testing
Webinar

Beta Testing provides immense value to your company, but it can be hard to pinpoint the exact ROI. We’ll take a closer look at the impact beta testing can have on your company’s bottom line so you can showcase what you’re bringing to the table.

Cover Image: Setting the Right Goals and Objectives for Your Beta Test
Webinar

Since each beta test is different, figuring out how to set goals for your individual beta tests can be difficult. Join the Centercode Research Team as they show you how to set targeted objectives for your next beta test.

Cover Image: How Betas Can Give Your Product a Competitive Edge
Webinar

Together with Pragmatic Marketing, Centercode’s Emily Hossellman explores how soliciting customer feedback before release can mean the difference between a stellar launch and a flop.

Cover Image: Running a Successful B2B Beta Test
Webinar

Join our team as they share their expert advice on running successful B2B beta tests that will help you save time, money, and resources so you can hit the ground running with happy customers.

Cover Image: How to Juggle Multiple Beta Tests at Once
Webinar

Running multiple beta tests is incredibly challenging. Join our test managers as they share their advice for handling the demands of multiple beta tests at once.

Cover Image: Recruiting and Selecting Great Beta Testers
Webinar

The Betabound community management team shares their processes for recruiting, qualifying, and selecting the best beta testers for your projects.

Cover Image: Building the Voice of the Customer into Your Product’s Development
Webinar

We’ll look at how to leverage feedback from your customers with different stakeholders in your company to build better products.

Cover Image: F-Secure Case Study
Case Study

F-Secure uses Centercode to build and manage a 12,000-person beta community.

Cover Image: FSG Case Study
Case Study

Future Stars Game uses Centercode to validate their product with customers.

Cover Image: Cisco Case Study
Case Study

Cisco leverages Centercode to handle their growing beta testing needs.

Cover Image: Embarcadero Case Study
Case Study

Embarcadero builds a unified, integrated beta program with Centercode.

Cover Image: One Cloud Case Study
Case Study

One Cloud partners with Centercode to test their first software product.

Cover Image: Esri Case Study
Case Study

Esri creates a consistent experience for testers and developers using Centercode.

Cover Image: Denon Case Study
Case Study

Denon uses Centercode Managed Services to test the HEOS wireless audio system.

Cover Image: Sonim Technologies Case Study
Case Study

Sonim Technologies leverages Centercode to connect with Its developer community.

Cover Image: Tableau Case Study
Case Study

Tableau leverages Centercode to Increase beta team productivity by 100%.

Cover Image: Arris Case Study
Case Study

Arris leverages Centercode to save $1M in potential lost revenue due to critical bugs.

Cover Image: Caavo Case Study
Case Study

Caavo leverages Centercode to achieve 250% beta test ROI in just 3 months.

Cover Image: Wyze Case study
Case Study

Wyze leverages Centercode to increase feedback management efficiency by 80%.

Cover Image: Centercode Platform Executive Overview
Brochure

A high-level view of the Centercode Platform, its features and benefits, and how it helps you improve your Customer Validation program.

Cover Image: Centercode Platform Brochure
Brochure

Discover the key features of the Centercode Platform and how it streamlines and improves your Customer Validation program at each stage of the process.

Cover Image: Centercode Services Brochure
Brochure

Learn about the process behind Centercode’s managed services and how we will save you time, money, and stress by handling your entire project or program.

Cover Image: Centercode Company Brochure
Brochure

Explore Centercode’s Customer Validation solutions, including an overview of our software, services, tester community, and industry experience.

Cover Image: Centercode Platform Features and Benefits
Brochure

Dig into our platform’s key features and learn about the benefits each one brings to your test projects and your Customer Validation program as a whole.

Ready to Launch With Confidence?