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The Ultimate Guide to User Acceptance Testing (UAT)

Imagine you’re an overworked Quality Assurance (QA) engineer who’s just barely completed successful smoke tests and other manual testing in time for a deadline. Upon reporting your success, the product owner asks what your plans are for user acceptance testing. [Insert freeze frame and record scratch here.]

Your head starts to spin—you’ve never had to do user acceptance testing before. You need a way to make it as painless as possible, ensuring that you still have time to manage your other duties. I’ve got good news, this ultimate guide is now your new best friend.

In this guide, we’ve compiled everything you need to know to run an effective user acceptance test as painlessly as possible. With details, comparisons, how-tos, and best practices, you’ll be confident that you have the tools for stellar user tests to help deliver a five-star product to your customers.

What is User Acceptance Testing?

User acceptance testing is the process of putting your software into the hands of real users to ensure it works well for different people in different environments. UAT is sometimes known as alpha, beta, field, or proof of concept testing.

The purpose of user acceptance testing is to get the product out into the wild in real environments and tested by real people. During this testing, issues and improvements are identified in order to optimize the software’s quality before its release to a larger audience.

UAT in the Software Development Lifecycle (SDLC)

Ideally, UAT is conducted at various points in software development once there is a product available to test, but it’s most commonly done during the Test phase just before the product is launched. Alternatively, UAT may happen once the software has passed a handful of critical tests by quality assurance (QA) to confirm the software works in a variety of environments.

chart showing that user acceptance testing normally occurs during the development, test, and deploy stages of the software development lifecycle.

After UAT is completed, the development team will review the results and determine if the product or software is ready for launch.

UAT Strategies & Processes

Like all software testing methodologies, user acceptance testing has a structured approach with a handful of stages designed to facilitate a successful validation of the product in question.

What are the stages of user acceptance testing?

The four stages of user acceptance testing, planning and design, recruitment, execution, and closure
Planning and Design

This is where the scope and objectives of the test are established, the UAT stakeholders are identified, testing criteria are defined, and the test environment is determined. The UAT team also creates the test plan, which outlines the test cases, testing approach, and methodology.

Recruitment and Onboarding

In this stage, the UAT team recruits the testers who will be responsible for conducting the user acceptance testing. Testers for UAT may be internal employees or external users who represent the target audience for the software.

execution

In the execution stage, the UAT team ensures testers complete the test cases and scenarios developed in the Planning and Design stage. The UAT team collects feedback and test data, triages and responds to issues and other feedback, and determines whether the software meets the business requirements identified during product design.

Closure

In the closure stage, the stakeholders review the UAT results and provide sign-off on the software. This indicates that they agree that the software meets the business requirements. The UAT team also prepares the final report, which summarizes the testing results and identifies any issues or areas for improvement.

How to Perform User Acceptance Testing

Understanding how to do user acceptance testing can be the difference between a successful product launch and a missed opportunity. A study showed that 57% of those performing user tests have no defined processes for their efforts, meaning that they’re re-inventing the wheel each time they launch a new product.

image showing statistic that 57 percent of those performing user acceptance tests don't have a set process

The process outlined below, when done correctly, can efficiently uncover invaluable insights, helping you tailor your product to meet users' needs and expectations. This step-by-step guide underscores the importance of a well-structured process in conducting successful user acceptance testing. It's not just about execution, but how each step contributes to an informed, user-driven product development journey

Step 1: Plan Your Test

In software testing, everything starts with a plan. This involves identifying your testing objectives, selecting the appropriate test cases and scenarios, and defining your testing criteria. You should also determine the resources you'll need for testing, such as tools and equipment.

Need a user acceptance test plan template? Download this free resource.

Determining Test Objectives

Begin your planning with the end in mind. Ask yourself or your stakeholders, what are we attempting to achieve with this test? There are several different objectives to consider when planning out your test, including (but not limited to):

  • Evaluate software ease-of-use and how well it meets users’ needs
  • Assess performance under varied conditions
  • Ensure software performs intended functions as designed
  • Confirm software works as designed across devices and platforms
  • Find and mitigate software vulnerabilities
  • Ensure software functions correctly across diverse cultures and languages

With your test objectives determined, the testing methods necessary to meet those goals become more apparent. Each objective requires a unique approach to testing that may or may not conflict with other goals and their methods. For example, evaluating ease-of-use and intuitiveness would utilize usability-focused testing with testers completing common tasks and providing feedback on their experience.

Objective

Evaluating software ease-of-use and how well it meets users’ needs.

test focus: USABILITY

Testers perform common tasks and evaluate the ease-of-use and intuitiveness of the software.

Objective

Assessing software performance under varied conditions

TEST focus: PERFORMANCE

Testers simulate different scenarios and evaluate the performance of the software under each scenario.

Objective

Ensuring software performs intended functions as designed.

Test focus: FUNCTIONALITY

Testers test specific features and functions of the software to ensure that they work as expected.

Objective

Confirming software works across devices and platforms

TEST focus: COMPATIBILITY

Testers test the software on different devices and platforms and report any issues or compatibility problems.

Objective

Identifying and mitigating potential software vulnerabilities

TEST focus: SECURITY

Testers attempt to hack into the software or exploit any security vulnerabilities to identify areas for improvement.

Objective

Ensuring software functions correctly in diverse cultures

TEST focus: LOCALIZATION

Testers test the software in different languages and regions and report any issues or localization problems.

Deciding How Long Your UAT Should Last

One of the key questions to consider when planning your UAT is: “how long should my UAT take to complete?”. Commonly, the Execution stage lasts between 3-6 weeks. But, this will vary depending on the complexity of your software, the established testing objectives, the number of features being tested, and the size of your testing team. A duration of 3-6 weeks allows adequate time to get feedback and make product improvements before entering another phase of testing or heading to market.

Want to see a testing industry report? Download the free 2022 report.

Defining Test Benchmarks for Evaluation

Testing criteria are the standards or benchmarks that are used to evaluate the success of the testing. These criteria may include metrics such as the number of defects or bugs identified, the percentage of test cases passed, or the time it takes to complete testing. Testing criteria should be specific, measurable, and relevant to the objectives of the test.

Need a benchmark and evaluation template? Download it for free.

Here are some guidelines for how to determine testing criteria:

Research industry standards:
Start by researching industry standards and best practices related to the software or product you are testing. This will give you a good idea of what benchmarks and criteria you should be aiming for.

Consult with stakeholders:
Speak with stakeholders, including end-users, product owners, and other members of the development team, to determine what criteria are most important for the software.

Review previous versions or other similar products at your company:
Looking at UAT projects that have been done in the past is a great way to see what was accomplished and how your project can measure comparatively.

Examples of UAT Benchmarks & How to Measure Them

user acceptance testing benchmark icon for usability - shows user clicking on software and ease of use

Usability

Metrics such as task completion rates, user satisfaction scores, and usability scores

icon showing user acceptance testing benchmark functionality - image shows a magnifying glass and charts

Functionality

Metrics like bug detection rates, defect density, and code coverage

user acceptance testing icon showing performance testing benchmark, gauges and graphs

Performance

Metrics can include response times, throughput rates, and error rates, as well as comparisons against similar software products

user acceptance testing icon for compatibility - shows software working properly on multiple screen sizes

Compatibility

Metrics such as issues found or the percentage of features that work on different platforms like browsers or devices

Step 2: Create UAT Test Cases and Scenarios

Appropriate UAT test cases and scenarios are those that accurately represent the user requirements and objectives for the software being tested. User acceptance testing test cases should be specific and measurable, and should be designed to test a specific aspect of the software's functionality or performance. Scenarios should be designed to simulate real-world scenarios that users might encounter when using the software.

Here are some simple steps to create UAT test cases and scenarios:

  • IDENTIFY THE FEATURES TO TEST

Begin by identifying the specific features that need to be tested. This will help you to focus your testing efforts and ensure that you are testing the most critical aspects of the software.
Need a user acceptance test case template? Download this test case template for free.

  • CREATE TEST CASES

Create a set of test cases for each feature that you want to test. Each test case should be specific and include the broad steps that the tester needs to take to test the feature. It should also include the expected result of the test.

  • Ensure specificity and measurability

To ensure that your test cases and scenarios are specific and measurable, make sure that each test case has clear pass/fail criteria. This will help you to evaluate the success of your testing efforts and identify any areas that need improvement.

To identify appropriate test cases and scenarios, you should review the user requirements and objectives for the software and determine which areas are most critical for testing. You can then develop test cases and scenarios that are specific to each objective, and accurately represent the user requirements and test goals. You should also ensure that the test cases and scenarios cover all aspects of the software's functionality and performance.

Step 3: Create a UAT Sign-up Page

The purpose of a UAT tester sign-up page is to recruit testers who can provide feedback on the software being tested. The page provides information about the software, including its purpose, features, and benefits. It also provides instructions for how to sign up to be a tester and what is expected of testers during the testing process. The sign-up page collects information from the testers, such as their name, email address, and any other relevant details and experience, to help ensure that testers are qualified to provide feedback on the product.

Need a UAT signup page checklist? Download it for free.

Here are some components of a successful UAT sign-up page:

  • Branding: Use your company's branding, colors, and logo on the sign-up page to maintain brand consistency and increase trust with potential testers.
  • Introduction: Introduce the software being tested and why it’s important. This section also explains the purpose of the UAT and how the feedback will be used to improve the software.
  • Instructions: Provide clear instructions for how to sign up to be a tester. This may include a form that collects information from the testers, such as their name, email address, and any relevant background or experience.
  • Requirements: Outline the requirements for becoming a tester, such as having access to the necessary hardware and software, and being available to participate in the testing process for a specified period of time.
  • Expectations: Explain what is expected of the testers during the testing process, such as providing feedback on specific features or functions of the software, and reporting any issues or bugs that are identified during testing.
  • Benefits: Summarize the benefits of participating in the UAT, such as having an opportunity to provide feedback on the software and being among the first to use the software before it is released to the public.
  • Security: Provide information about the security measures in place to protect the testers' personal information and data during the testing process. This may include using secure data storage, encryption, and firewalls.
  • Privacy: Explain the privacy policy for the testing process and how testers' data will be used and protected. Be transparent about what data will be collected and how it will be used.
  • Call-to-Action (CTA): Include a clear and prominent call-to-action (CTA) on the sign-up page to encourage testers to sign up. This may include a button that says "Sign up now" or "Get started" to guide potential testers through the sign-up process.

Need a template for outlining your sign-up page? Check out this Tester Recruitment Kit.

Step 4: Find and Invite Testers

To conduct effective UAT, you need qualified testers who can provide valuable feedback on your software. However, finding the right testers can be a challenge, especially if you're not sure where to start. In this section, we'll explore some strategies for finding UAT testers, from reaching out to your user base to using social media platforms and online communities.

How Many UAT Testers Do I Need?

image showing the amount of testers needed for a user acceptance test

<30 TESTERS

This range could work if resources are limited for managing the UAT or if it's a niche product with a small user base. Feedback should be easier to manage and provide an initial scope of issues and ideas.

31-100 TESTERS

This range should provide a broader set of feedback and could be suitable for most general products. It provides a balance between the amount of feedback and the resources required to manage the testers.

101-1200 TESTERS

This range could be suitable for products with a large user base or when you want a wide range of feedback. It will require more resources to manage due to the volume of feedback and amount of testers involved.

Do you need to find out how many testers you need? Check out this free calculator.

ways to reach out to potential testers for user acceptance testing including icons for email, social media, word of mouth, and global networking

Reach Out to Your User Base

If you already have a user base for your software, consider reaching out to them to see if anyone is interested in participating in user acceptance testing—their familiarity with your software may help them provide valuable feedback during testing.

  • Email to marketing database: Send an email to your user base announcing the UAT and inviting interested users to sign up.
  • Company website: Include links on your company website and support pages.
  • In-app notification: Use an in-app notification to notify your users about the UAT and encourage them to sign up. This can be an effective way to reach users who are already using your software and are likely to be interested in providing feedback.
  • Social media: Use your social media channels to promote the UAT and encourage your followers to sign up. 
  • Company forums: If you have a user forum, use it to promote the UAT and encourage users to sign up - they are more likely to be interested in UAT opportunities because of their affinity for your products.

Use Your Sign-Up Page to Generate Organic Traffic Through Search

Optimize your sign-up page for search engines by including relevant keywords and meta descriptions. This can help potential testers find your sign-up page when searching for related keywords.

examples of SEO keywords for user acceptance test sign up pages
social media icons - examples of way to reach out to potential participants for user acceptance testing

Use Social Media Platforms

Promote your UAT project through social media channels and encourage potential testers to sign up. You can also join relevant groups or communities where your ideal testers may be active and engage with them directly.

Engage In External Forums or Communities Where Your Testers Would Be

Participate in online forums or communities related to your software's niche or industry. This can help you connect with potential testers who are interested in your software.

Use Word of Mouth And Ask For Referrals

Encourage your existing testers to spread the word about your test and ask for referrals from their network. This can help you reach new potential testers who may not have heard about your user acceptance test otherwise.

colorful message bubbles - examples of ways to communicate with participants for user acceptance testing
beta bound logo - a great place to find potential testers for a user acceptance test

Use Sites Like Betabound.com

Betabound.com is a platform that connects software companies (and others) with beta testers. You can use this site to find and recruit qualified testers for your UAT.

A timeline showing the history of beta and beta testing since the 1950sA graphic showing the SDLC and where each type of beta test might occur during the cycle

Step 5: Onboard Testers

Onboarding testers into a user acceptance test involves educating them on the overall testing process, setting expectations for their participation in the UAT, and providing them with the necessary information to effectively test the product. 

Here are examples of what you should provide to testers during the onboarding process:

Instructions  

Provide clear instructions for how to access the software being tested, how to use the testing environment, and how to report any issues or bugs that they encounter during testing. Be sure to also explain the timeline and expectations for the testing process, including when feedback is needed and how frequently they should provide updates

Resources  

Provide testers with access to resources for the hardware, software, and testing tools required for the testing process. This may include user manuals, set-up guides, and known issues.

Agreements  

Ask testers to sign a non-disclosure agreement (NDA) to ensure that they keep any confidential information they may come across during testing private. You may also want to have them sign a testing agreement that outlines the terms and expectations of their participation in the UAT.

Step 6: Distribute The Software

Before testing can begin, you'll need to distribute the software to your testers. This may involve providing a download link, sending an email with installation instructions, or providing access to a cloud-based testing environment.

ways to deliver your test product to your user acceptance testing testers

Step 7: Communicate Test Cases

Once your testers have access to the software, you’ll need to communicate the test cases and scenarios to them so that they understand what needs to be tested and how to test it. Below are some ways to effectively communicate these required activities to testers:

  • Use a tool for managing test cases: There are many software tools available for managing test cases, such as TestRail, Zephyr, and Centercode. These tools allow you to create, organize, and track test cases and scenarios, as well as share them with your testers.
  • Create a centralized location: Consider creating a web page or document that lists all of the test cases and scenarios, along with instructions on how to execute them. Centralization helps ensure testers have easy access to the information they need.
  • Send regular emails or messages about testing activities: Send out regular reminders to testers about testing activities and deadlines to help keep them on track.
  • Split test cases into a schedule: Consider breaking down the test cases into a schedule, such as weekly or by sprint. Creating a schedule can help ensure that the testing is completed within a reasonable (or required) timeframe.
  • Provide instructions on how to submit feedback: In addition to providing test cases, it's important to teach testers how to provide feedback on the software including how to report issues or bugs, as well as how to provide general feedback on the user experience.

Step 8: Collect User Feedback

One of the key goals of UAT is to gather feedback from users to improve the software. It's crucial to have a structure in place to collect great feedback. 

Need a UAT feedback form template? Download them now for free.

Use Feedback Forms

Provide testers with feedback forms where they can report issues, suggest ideas, and give praise for the software. These forms should be easy to access and use, and should include fields for testers to provide specific details about the issue or idea they're reporting.

According to our research on 2022 tests, issues comprised an average of 41% of the total feedback gathered, followed by 30% for praise and 29% for ideas.

the feedback from user acceptance testing breaks down into 41 percent issues, 30 percent praise, and 29 percent ideas

Without dedicated feedback forms, parsing issues, ideas, and praise from a single feedback channel requires dedicated time and effort that's better spent helping to improve the software.

Ask UAT Survey Questions

Survey questions can be used to gather specific feedback about the software and the testing process. It's a good idea to ask UAT survey questions both during the test and at the end of testing. This will help to identify any issues or areas for improvement early on, as well as provide an overall assessment of the testing process. 

Do you want free UAT survey templates? Download them here.

Step 9: Manage User Feedback

Managing user feedback during the Execution stage of the UAT process is critical for assessing whether the software meets the user's needs and expectations. But, feedback management isn’t just reading through a queue of feedback tickets, it involves triaging each piece of feedback, responding to testers, and making necessary development changes based on the feedback received.

Triaging feedback means prioritizing the feedback based on its impact on the software's functionality and the severity of the issue. This helps to focus resources on fixing critical issues that may be hindering the user's experience and impacting the overall quality.

Responding to feedback is equally important as it shows the tester that their feedback is being heard and addressed which builds trust and fosters a positive relationship.

The end goal of feedback management is to ensure that each piece of feedback has been properly reviewed and prioritized based on its impact on the product experience.

To effectively manage feedback, establish a repeatable workflow to ensure that nothing falls through the cracks:

feedback loop diagram for user acceptance testing best practices
  • Review feedback: Review feedback received from testers to understand the issues and areas for improvement.
  • Prioritize feedback: Prioritize feedback based on the severity and impact on the software's functionality.
  • Assign tasks: Assign tasks to stakeholders or team members responsible for addressing specific feedback.
  • Make necessary changes: Make changes to the software based on prioritized feedback.
  • Test changes: Test the updates to ensure that they have resolved the issues identified or met the tester’s needs.
  • Close feedback: To close the loop with the testers, communicate the outcome of the feedback. Then, close the feedback tickets that have been addressed.

Step 10: Review the results

Last, but not least, is reviewing the results of the UAT. The results review is a combination of analyzing tester feedback, test case outcomes, and any survey data gathered to evaluate whether the software achieves the testing objective(s) and meets the desired level of quality. The team can quickly assess which components of the software might need the most work by examining the overall pass/fail rates for each of the test cases. This review is key to ensuring that any issues or bugs are identified and addressed before the software is released to the public.

The Benefits of User Acceptance Testing

So, why do user acceptance testing? Well, testing with end-users not only satisfies the need for peace of mind, but also ensures that the software meets the needs and requirements of your market and business.

Without this testing to scrub out quality issues and identify poor experiences, your product might cause user frustration and dissatisfaction, which contributes to low adoption rates, negative reviews, and yes, loss of revenue. Thankfully, the numerous benefits of user acceptance testing make it a no-brainer.

Ensure the software meets user requirements and expectations

Gaining the peace of mind that the product you’ve been working on meets users’ needs and expectations can remove uncertainty and build confidence in the product launch at all levels.

Identify defects and bugs

By completing UAT with a larger, more diverse group of external users, we can augment Quality Assurance’s efforts to ensure the software’s quality is top-notch before launch.

Uncover UX improvement opportunities

By reviewing test cases with high fail rates and problems that aren't necessarily bugs or defects, opportunities arise to improve usability and the overall user experience based on end-user behavior.

Inform future development efforts

Through ideas and other feedback delivered from user acceptance testers, we can build a roadmap that’s tailored to introducing the features and functionality users want most.

Improve software quality and, as a result, user adoption rates

Assuming the identified defects and bugs are addressed, the software’s overall quality will be higher, laying the foundation for increased user adoption early on in the product’s lifecycle.

Discover gaps in automated testing

Based on the submitted feedback during UAT, the Quality Assurance team can review their test scripts and automation for misses to ensure that future testing is more comprehensive and efficient.

UAT Challenges to Watch For

While user acceptance testing is a necessary and beneficial tool in product development, it can present some challenges which can be difficult to overcome. However, knowing about these challenges ahead of time means that you can create contingency plans should you encounter one.

  • Limited resources to manage UAT
  • Lack of stakeholder engagement
  • Unrealistic stakeholder expectations
  • Inadequate test planning or bad test cases
  • Communication breakdowns
  • Lack of target market testers

User Acceptance Testing Best Practices

With over two decades dedicated to user testing, we’ve seen plenty of triumphs and slip-ups in every area of UAT. To help you achieve your goals, we’re sharing our best practices to help ensure that your UAT process is thorough, consistent, and provides reliable feedback that can be used to improve software and help launch amazing products.

Start Planning Early

Begin planning for UAT as early as possible to allow enough time for the process to be carried out thoroughly. This includes identifying test objectives, creating test cases, and identifying potential testers. You’ll also have an opportunity to anticipate any potential hurdles to clear before they become a problem.

Identify Qualified Testers

Without testers you have nothing, but with the wrong testers, you could be making product decisions based on the wrong data. Ensure that the testers selected for UAT are qualified and representative of the intended end-users of the software. This helps ensure that the feedback and test data are valuable and relevant.

Develop Detailed Test Cases

Develop detailed test cases and scenarios that cover all aspects of the software that need to be tested. This includes both positive and negative test cases.

Define Clear Testing Objectives

Clearly define the objectives of your UAT, including what needs to be tested, who will be testing, and how the feedback will be used to improve the software. Make sure all stakeholders are aligned with the set goals.

Provide Great Training & Support

You can’t expect testers to read your mind and know what to do in your UAT without providing some guidance and education. Provide adequate training and support to the testers to ensure that they are familiar with the testing process and tools. It helps to use a centralized tool to make feedback forms, product resources, and support easy to access.

Collect Comprehensive Feedback

Tester feedback comes in many forms, including both quantitative and qualitative data. In order to be comprehensive, use a variety of methods, such as surveys, interviews, and observation, in addition to traditional feedback forms for collecting tester feedback and data. This approach will help build a holistic picture of your product’s quality and launch-readiness.

Analyze Feedback & Prioritize Issues

Not all feedback is created equal, some is more critical or valuable than others. Prioritizing the feedback you receive in your UAT will help you increase your efficiency and ensure that the development teams focus on the most pressing issues first. Triaging and analyzing each piece of feedback based on severity and impact on the software and user experience will help identify where to start.

Collaborate With The Dev Team

Develop a close working relationship with the development team. By bringing the dev team closer to the UAT process and inviting collaboration, you’ll be able to address the issues identified during UAT and make changes to the software in a more agile fashion. A positive relationship also means that the development team will be more likely to listen to your perspective and analysis throughout testing.

Retest Often

If you fix a sprinkler in your yard, do you put your tools away and call it a day without first turning on the water to see that it actually works again? Probably not. After changes or updates have been made to the software, ensure that you retest to confirm that the issues indicated have been resolved and the software meets the intended objectives.

How does UAT work in agile environments?

Although agile has smaller windows, sprints still allocate time to testing. The product owner and UAT team collaborate to determine what features will be tested during each sprint, and the users provide feedback on each feature before it is released.

User Acceptance Testing Tools

A UAT tool is software that is specifically designed to help manage and automate the user acceptance testing process. It’s used to improve the efficiency and accuracy of the testing process, as well as to increase collaboration among testers and stakeholders.

UAT tools are important because they can help ensure that the testing process is more organized and efficient, resulting in more effective tests and better results. They can also provide a centralized location for storing and managing test cases, test results, and other testing-related information.

The best user acceptance testing tools will incorporate features to help manage all aspects of UAT, including:

  • Tester recruitment and management
  • Test management and execution
  • Data management and analysis
  • Security and compliance
  • User experience and ease-of-use
  • Integrations

Ultimately, tools like these can act as significant game changers, saving time and minimizing the risk of human error by automating several tasks. These tools enhance productivity, help ensure consistent quality, and provide an overview of progress. In turn, this allows your team to focus on more critical aspects of the project, helping to foster innovation, and drive business growth.

A donut chart showing that 76% of beta tests spend 1 - 2 weeks in the Prep stageA graphic showing the various components a beta test manager might prepare to provide to their beta testers including product documentation, test instructions, and more

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Key Takeaways

  1. User Acceptance Testing (UAT) helps ensure that a product meets the established business requirements and user expectations before it's launched. It is often championed by Engineering/QA and has a heavy focus on quality.
  2. Usability, functionality, performance, and other types of testing are tools that can be used within UAT to achieve unique quality objectives.
  3. UAT test cases should be informed by the test’s objectives and align to specific product features or experiences with each test case having clear pass/fail criteria.
  4. Feedback management in UAT involves reviewing and prioritizing feedback, then assigning tasks to your team for follow-up. This step ensures that critical issues are addressed promptly, fostering a positive relationship with testers.
  5. Some of the key benefits of UAT include ensuring the software meets user requirements and expectations, identifying defects and bugs, and uncovering UX improvement opportunities leading to improved software quality and better adoption rates upon launch.
  6. UAT best practices include early planning, defining clear testing objectives, developing detailed test cases, providing adequate support to testers, and regularly retesting the software after changes.

Conclusion

User Acceptance Testing (UAT) is more than a phase in the software development cycle; it's a vital bridge that connects the developers' vision and the end-users' expectations.

Well-planned and executed UAT brings confidence in the product's quality and functionality, as well as assurance that it delivers a high-quality user experience. More than just a safety net, the feedback from UAT acts as a compass, guiding product development to align more closely with user expectations.

As technology evolves, products become more and more technical with each passing day, so the importance of UAT will remain unabated in the long-term. Whether you're working on a groundbreaking digital platform, launching a new connected product, or iterating an existing software solution, adhering to the principles of UAT can significantly bolster your product's chances of success.

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