Why You Should Include Feature Requests as a Feedback Type

Test Planning
13 Jun 2017
Beta is often the earliest opportunity potential customers have to use your product, and it's a great opportunity to collect their ideas beyond the...

Giving Your Testers a Warm Welcome

Test Launch
28 Feb 2017
Managing a beta test is like hosting a dinner party. Your beta testers are your guests and it's your responsibility to make them feel welcome and at...

5 Hats You’ll Wear as a Beta Manager

Test Management
16 Feb 2017
Running a successful beta test is no small feat. You're often wrangling testers, building surveys, analyzing data, dealing with stakeholders who...

Keeping Your Community Engaged Between Beta Tests

Community Management
01 Feb 2017
Keeping your community engaged between tests is similar to dating. You want to ensure you had a great last date (your last test) so that you can look...

6 Tips for Assigning Tasks That Your Testers Will Actually Complete

Test Management
28 Jan 2016
One of the most effective ways to obtain feedback from beta testers is to ask them for it in the form of tasks. A task is a specific activity you can...

6 Steps to Get Your Testers to Complete All of Their Activities

Test Management
21 Jan 2016
It doesn't take much for inactive testers to affect your data, especially when it comes to analyzing forms of directed feedback (like surveys or...