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Usability

4 Key User Test Scenarios Where Video Feedback Unlocks Critical Insights

Test Management

Learn how video feedback uncovers key insights in 4 user testing scenarios, revealing what written reports miss.

Supporting Caregivers Through Collaborative Testing

Centercode Podcast

Stryker's Casey Hamar join us to talk about healthcare, testing, and empowering caregivers

Voice-Enabled Devices: Speaking Up About the Industry’s 3 Biggest Challenges

Product Development

Chances are good that you don’t need a statistic proving how immensely popular voice-enabled devices are. Here’s one anyway: experts predict that the voice recognition market will be worth $18.3 billion by 2023. As with other connected devices, the audience for smart speakers, digital assistants, and other voice-enabled gadgets has grown exponentially in a short […]

How Beta Testing Benefits Different Departments

Test Management

Everyone knows that a great beta test will catch bugs and product issues prior to launch. But did you know that beta testing impacts more than just the development of the product? By leveraging customer feedback and data with different departments in your organization, you can easily solidify the value of your product, refocus your […]

Human vs. Bot Testers

Test Planning

Testing your product before launch and collecting pre-release user feedback is a crucial part of the product development lifecycle. However, one question we’ve seen come up in the industry in recent years as automated testing becomes much more powerful is if human testers are needed for this type of testing anymore. If you’re trying to […]

6 Tips for Managing Your Hardware Test

Test Management

Once you’ve planned and kicked off your hardware test, you need to focus on managing your test day-to-day. Hardware tests usually have small tester teams, so you need best practices in place to help you maximize the contribution of each of your testers. Your testers’ initial excitement will begin to die down after kickoff and […]

The Key Beta Objectives for Usability Engineers

Test Planning

Identifying your objectives is the first step down the road to a successful beta test, and every person (and job title) will have a different list of objectives for their beta. So, to continue on with our Beta Testing Objectives series, today we’ll be exploring the common beta testing objectives for usability engineers. Usability engineers […]

Scheduling Meetings With Your Beta Testers

Test Management

There’s a long-standing practice in Marketing, Product Development, and Usability Testing called “following your customer home” Intuit’s famous Follow Me Homes are a great example. The practice is also gaining traction in beta testing, so we thought now would be a good time to discuss some best practices and caveats for scheduling meetings with beta testers. Done correctly, these meetings can have a great effect on participation and open doors to insights that are hard to obtain through other methods.

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