Blog Posts Tagged Beta Testing Psychology

Incentivizing Beta Testers to Improve Participation and Feedback Quality

Incentivizing beta testers can not only increase the number of participants, but also the quality and depth of their feedback.

Why You Should Include Feature Requests as a Feedback Type

Test Planning

Beta is often the earliest opportunity potential customers have to use your product, and it’s a great opportunity to collect their ideas beyond the usability aspects of your product. While bug reports and surveys are essential to every beta test, feature requests can play a vital role as well. Unfortunately, many product teams are hesitant […]

Giving Your Testers a Warm Welcome

Test Launch

Managing a beta test is like hosting a dinner party. Your beta testers are your guests and it’s your responsibility to make them feel welcome and at home so that they’re comfortable creating conversation with others, or in your case, sharing their honest feedback about your beta product. So, it’s important to start your beta […]

5 Hats You’ll Wear as a Beta Manager

Test Management

Running a successful beta test is no small feat. You’re often wrangling testers, building surveys, analyzing data, dealing with stakeholders who needed to have results yesterday, and more, all at the same time. As a beta manager, you wear many different “hats”. One minute, you’re a psychologist, analyzing a tester’s mindset and how it affects […]

Keeping Your Community Engaged Between Beta Tests

Community Management

Keeping your community engaged between tests is similar to dating. You want to ensure you had a great last date (your last test) so that you can look forward to future dates. But you don’t want to seem too needy or desperate between dates, so you have to maintain a balance. For the purposes of […]

6 Tips for Assigning Tasks That Your Testers Will Actually Complete

Test Management

One of the most effective ways to obtain feedback from beta testers is to ask them for it in the form of tasks. A task is a specific activity you can assign to your beta testers that they can perform and report back to you on. You can request testers do everything from installing the […]

6 Steps to Get Your Testers to Complete All of Their Activities

Test Management

It doesn’t take much for inactive testers to affect your data, especially when it comes to analyzing forms of directed feedback (like surveys or tasks). Even if a small percentage of your testers opt out of responding to a mandatory activity, it can affect your data in a big way. For example, maybe testers who […]

Converting Your Beta Testers into Brand Evangelists

Test Launch

Brand evangelists can be a powerful force for your product. A brand evangelist is a customer who’s not only a big fan of you and the products you sell, but often makes it their mission to refer or recommend your products to everyone around them. Seeking out and cultivating as many brand evangelists as you […]

6 Good Beta Test Incentives Options (and 3 to Avoid)

Test Planning

Last week, we discussed how to determine if your product would make a good incentive for your beta testers. As you discovered, giving your testers the product as their reward isn’t always feasible or sufficient. This week, we’ll take a look at other incentives you can give to your tester team if your product isn’t […]

Is Your Product a Good Incentive for Your Beta Test?

Test Closure

Picking the right incentive will make a big difference in the success of your beta test. In last week’s post, we discussed the factors to consider when selecting an incentive for your beta testers. This week we’re covering how to determine whether your product is the right incentive for your beta test. For many tests, […]

3 (More) Red Flags to Look for in Your Beta Applicants

Test Management

When you announce a beta test, you’ll likely get many more applicants than you actually need to participate. So, you’ll need to decide which candidates would be the best testers for your project, and there are many good attributes that you’ll first want to look for. These traits include things such as clear communication, enthusiasm […]

How to Incentivize Software and Web Site Beta Testers

Test Closure

We recently released a Beta Test Incentives Kit that helps you build a comprehensive strategy for motivating and rewarding your beta testers throughout your beta test. This kit walks you through creating a naturally rewarding testing experience, as well as selecting and distributing tangible gifts to your beta testers to thank them for their time […]

Adding Drawings and Contests to Your Beta Program

Test Management

Keeping your beta testers motivated throughout your test can be a significant challenge for many beta managers. To overcome it, you need to strategically combine two pieces: creating a fun testing experience for your users and rewarding them with gifts for their hard work. While it’s a common best practice to give active testers a […]

Building a Rewarding Testing Experience: After Your Test is Over

Test Closure

In this final installment of our Building a Rewarding Testing Experience series, we’ll finish off with what to do when your testing phase has come to a close. Be sure to check out our first and second installments of the series to get yourself up to speed with tips for before and during your test. […]

Building a Rewarding Testing Experience: During Your Beta Test

Test Management

In the second installment of our Building the Experience series, we’re delving into the measures you should take during your test in order to maximize participation by giving your testers a rewarding testing experience. If you’d like a refresher on what to do before your test begins to set the right tone, be sure to […]

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