Are you getting these 3 critical things from your customer feedback?

Product Development
15 Jul 2019
When it comes to soliciting pre-release customer feedback, most teams focus on one thing: bugs. Understandably so - a buggy product in a competitive...

3 Myths About Bringing Customers into Agile Development

Product Development
08 Jul 2019
Technology isn’t the only thing that’s evolving. Customer expectations for product functionality - and how quickly issues are resolved when they...

6 Steps to Recruiting Participants for User Research

Test Planning
02 Jul 2019
What’s the secret to obtaining high-quality user feedback? Whether you’re gathering input for a usability test, a focus group, Customer...

Closing the Customer Feedback Loop

Product Development
17 Jun 2019
Whether it comes early in the development lifecycle, right before launch, or between releases, customer feedback is vital to understanding what your...

How to Test a Folding Smartphone (and Other Emerging Tech)

Test Strategy
14 May 2019
Seeing the risks and rewards of emerging technology unfold is part of what makes the tech industry so exciting to follow. And since CES 2019, one of...

Improving Modern Software Development with Customer Feedback

Industry News
07 May 2019
Last month, Coding Sans shared the insights of almost 700 tech survey respondents in their 2019 State of Software Development report. The wonderful...