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Customer Expectations

4 Things You Need to Succeed in a Connected World

Product Development

By 2022, Gartner predicts that there will be 6.4 billion devices in use next year as smartphones overtake desktop computers.

How Delta Testing Keeps the Focus on Customer Delight During Agile

Program Management

One of the greatest traits of agile development is that it allows teams to respond to customer desires quickly. Its flexibility and conduciveness to rapid iteration opened the door to product evolution through small, successive improvements.

How to Get a Top Rating from Consumer Reports

Product Development

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. A trusted source of unbiased product testing, their mission is to make it easier for consumers to make well-informed buying decisions. And it’s as helpful to […]

It’s Time to Bring Beta into the 21st Century

Product Development

In the early 90s, the technological landscape was a very different place. Internet access wasn’t available in the average household. Cell phones weighed around a pound and a half. Spam was something you ate with eggs or over rice. And the idea of a home filled with technology that could wirelessly communicate not only with […]

2020 Changed Your Customers: Here’s How to Win Them Over

Product Development

E-commerce had been trending steadily upward for years. Then the pandemic came along and did exactly what you’d expect a globally disruptive force to do: It changed everything very, very quickly. What happened exactly? The U.S. Department of Commerce reported a 30% increase in online spending from 2019 to 2020 (compared to the previous 13% […]

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