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Feedback Scoring

How to Choose the Right Beta Testing Tools and Features

Test Management

Imagine building a birdhouse out of a 100 lb block of wood with only a set of instructions and a handsaw. Too easy? How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That one might be a little more challenging (and more […]

Focusing Your Energy with User Feedback Scoring

Test Management

It’s no secret that product success depends on your ability to prioritize your project goals and implement customer feedback into the final version of your product – which is exactly why the results of your Customer Validation efforts are so critical to improving user experience. But recognizing the value of customer feedback and having reliable […]

What Makes Feedback Actionable?

Test Management

We talk a lot about the importance of “actionable feedback” here at Centercode, and that’s because not all feedback collected during beta testing is actually useful. Oftentimes, companies will throw up a feedback form and then get buried under the avalanche of unorganized feedback that comes rushing back. They’ll try to sift through it, but […]

How Feedback Scoring Takes Your Beta Program to the Next Level

Test Management

If you’re running a beta test with enthusiastic testers and a solid beta plan in place, things can scale very quickly once feedback starts coming in. You’re likely to see thousands of pieces of feedback from your testers, and one of the most difficult jobs for the beta manager will be to prioritize and leverage […]

The 3 Elements of Feedback Scoring

Test Management

Prioritizing feedback during a beta test is one of the most important and difficult parts of being a beta manager. It doesn’t take much for an engaged tester team to generate an overwhelming amount of feedback, and the more feedback you collect, the more labor intensive it becomes to review and organize it. With all […]

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