Webinars

Curing the Four Common Causes of Low Tester Engagement

Product Director Chris Rader looks at the symptoms of low tester engagement, diagnoses the four most common root causes, and shares treatment strategies for increasing quality feedback.

Customer Validation Professionals: An In-Depth Look for 2020

This Q&A offers an in-depth analysis of industry trends and how CV professionals are battling challenges like tester engagement in 2020.

The Role of Project Management in Continuous Testing

In this Q&A webinar, learn how Centercode’s delta testing team uses project management skills to balance incoming feedback with engineering workloads.

Scary Good Tricks for Increasing Your Survey Engagement

Boost survey participation and bring in unbiased feedback with these helpful tips taken from disciplines like user research, marketing, and psychology.

Taming Product Management Priorities with Customer Feedback

Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.

Bringing the Voice of the Customer into Agile Development

Discover how industry leaders are leveraging customer feedback from continuous testing to benefit their teams’ agile software development processes.

Centercode Platform Demo

Centercode CEO and Co-founder Luke Freiler takes you behind the curtain into the Centercode Platform and reveals how it streamlines customer testing processes.

Building a Better Mousetrap for Early Product Feedback

Explore the ways technology is driving change in modern customer testing processes, and bring back tactics for overcoming the challenges faced by today’s complex products.

4 Unique Approaches to Rallying Stakeholder Buy-In for Your Beta Tests

Discover how your peers in product management, program management, user research, and Beta Testing lead their Customer Validation programs to success by aligning their stakeholders.

Customer Testing Tools and Trends Shaping 2019

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

Learning a Simple Framework for Practical Test Planning

In this webinar, Centercode’s Sr. Director of Customer Success Austin Meyer will show you how to build a comprehensive Customer Validation test plan using industry data and his years of experience helping build hundreds of test plans.

3 Secrets That Increase the Value of Your Dogfooding Program

In this webinar, Centercode’s Product Manager Chris Rader will share insights and best practices to improve the value of your dogfooding program and how to overcome common employee testing challenges.

Customer Validation for Product Managers

Centercode CEO Luke Freiler reveals how product teams lacking a dedicated customer testing team can utilize turnkey assets to execute quick and efficient Customer Validation tests.

Solving the Quality Beta Tester Problem

Join us to learn how to increase Beta Test participation rates, improve the quality of feedback you receive, and decrease the ramp-up time to get your test running.

Achieving High Customer Satisfaction Through Beta Testing

Learn how to collect insight from targeted users on specific features, user experiences, product quality, and potential interoperability issues through Beta Testing.

5 Testing Trends That Increase Success for Connected Products

In this webinar, you’ll learn how employee insights can help identify customer expectations and increase retention of your connected products.

How to Evaluate Product Quality Through Alpha Testing

Learn how to run an effective Alpha Test to help evaluate the stability and quality of your product so you can identify critical issues and avoid costly mistakes early on.

Introducing Centercode C15 Enhanced Integrations

In this webinar, we introduce Centercode C15 and the new custom integration capabilities built to help you increase efficiency by automating otherwise manual tasks, reduce the margin of error, and better leverage your current investments to make data more accessible.

Upping Your Game: Enhancing Quality Outcomes with Customer Validation

Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.

Smart Strategies for Building a Relevant and Engaged Tester Community

Join Centercode’s Director of Community, Brad Day, to learn how to strategically grow your tester community, ways to keep your members engaged between tests, and tips for maintaining accurate tester profiles.

Centercode C14.5 Demo — The GDPR Enhancement Release

Centercode CEO Luke Freiler gives you an inside look at our newest platform release which includes new features and enhancements designed to address the specific requirements of the GDPR.

GDPR’s Impact on Customer Validation

Join us as Centercode Corporate Counsel Monica Burick discusses how GDPR impacts Customer Validation tests, as well as Centercode’s compliance with the new law.

Top Secret Customer Testing

In this webinar, we share our collection of proven best practices for consistently maintaining complete confidentiality through the duration of your CV test.

Leveraging Feedback Scoring

In this webinar, we’ll show you how to weigh and prioritize tester-submitted feedback so you can focus on solving the issues that will really improve your product.

Picking the Right Test Strategy

In this webinar, we’ll build on the fundamentals of CV by clearly identifying test objectives and how to pick the right methodology to achieve them.

Testing IoT Products Beyond the Lab

In this webinar, we’ll discuss the interoperability challenges facing IoT hardware products and highlight the customer testing techniques that help counteract them.

An Introduction to C14.1 Performance Management

Join us for an in-depth look at our upcoming Centercode release, featuring brand new Data Engine enhancements!

How to Evaluate Feature Adoption Through Field Testing

We’ll show you how Field Testing can help evaluate feature adoption of a product by gathering natural usage data from a larger audience over an extended period of time.

What is Customer Validation

Learn the true value of Customer Validation programs, why it’s critical to the success of your product and company, and the different methodologies used to evaluate the stability, satisfaction, and adoption of your product before release.

Product Lunch Webinar: Validating Your Alpha and Beta Products

Together with Product Collective, Centercode’s Emily Hossellman answers all your questions about Customer Validation and running successful Alpha and Beta tests.

Beta Testing Hardware in an Increasingly Complex World

We share advice on how to run a successful hardware beta test that will help ensure your product is ready to launch in today’s rapidly expanding landscape.

The ROI of Beta Testing

Beta Testing provides immense value to your company, but it can be hard to pinpoint the exact ROI. We’ll take a closer look at the impact beta testing can have on your company’s bottom line so you can showcase what you’re bringing to the table.

Setting the Right Goals and Objectives for Your Beta Test

Since each beta test is different, figuring out how to set goals for your individual beta tests can be difficult. Join the Centercode Research Team as they show you how to set targeted objectives for your next beta test.

How Betas Can Give Your Product a Competitive Edge

Together with Pragmatic Marketing, Centercode’s Emily Hossellman explores how soliciting customer feedback before release can mean the difference between a stellar launch and a flop.

Running a Successful B2B Beta Test

Join our team as they share their expert advice on running successful B2B beta tests that will help you save time, money, and resources so you can hit the ground running with happy customers.

How to Juggle Multiple Beta Tests at Once

Running multiple beta tests is incredibly challenging. Join our test managers as they share their advice for handling the demands of multiple beta tests at once.

Recruiting and Selecting Great Beta Testers

The Betabound community management team shares their processes for recruiting, qualifying, and selecting the best beta testers for your projects.

Building the Voice of the Customer into Your Product’s Development

We’ll look at how to leverage feedback from your customers with different stakeholders in your company to build better products.

Resources

Webinar Recordings