Leading expert on product development, quality, sales, testing, customer validation, service and customer experience. Extensive sales experience and expert in customer relationship management. Have spent more than 25 years involved in test programs and have conducted thousands of projects. Extensive project and management experience. Author of three books including the only one on the subject of beta testing, "Beta Testing for Better Software." Strong advocate for the customer and expert on delivering top quality customer service.
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When it comes to writing the book on beta testing, there are few people more qualified than our guest for this episode, Mike Fine. Literally. He actually has a book on beta testing. As Senior Test Manager and co-founder here at Centercode, Mike has been in the industry for over 30 years, testing thousands of products ranging from network equipment and wellness apps to audio equipment and financial services.
Mike is a fountain of knowledge, and during our conversation we covered his time at Centercode, how the platform has evolved, his top tips for recruiting testers, and what you can do to get the maximum out of your project. Mike's enthusiasm and passion for testing really shows in this episode, and we were delighted to have him on the podcast.