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Centercode Library

Our ebooks, kits, whitepapers, and webinars cover the entire delta testing process and will help you perfect your products through more and better feedback.

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Cover Image: Dogfooding Unleashed: Mastering Employee Product Feedback
Webinar

Join the conversation on the best ways to manage internal beta testers in this discussion with Centercode Product Director Chris Rader.

Cover Image: Delta Testing Industry Report 2022
Report

In our sixth annual report, see the latest trends in user testing and discover key opportunities and challenges facing test managers.

Cover Image: Buyer's Guide: Beta Testing Tools
Ebook

Looking to purchase a beta test management tools? This buyers guide will help you compare beta testing tools to find the best test management solution for your beta testing program.

Cover Image: Centercode Industry Trend Report 2022
Webinar

Join this conversation to delve into the latest user testing trends and discover key opportunities and challenges facing your fellow test managers.

Cover Image: 5 Things Top Companies Look for in Beta Testing Tools
Webinar

Whether you are planning your first beta test or your 500th, the right beta testing tool set can help make your next beta better.

Cover Image: How Universal Robots Is Using Delta Testing to Shape the Future of Robotics
Webinar

Hear Universal Robots' secrets to a thriving beta testing program with strong stakeholder buy-in.

Cover Image: Beta Invite Templates for Your Best Recruitment Ever
Kit

Get more applicants into your beta, UAT, and user tests with invite templates, sample emails, and a free invitation email generator.

Cover Image: How to Get the Most Engagement from Your Beta Invites
Webinar

Need more testers? Get your target audience clamoring to join your project with these best practices for irresistible beta invites.

Cover Image: The Future of Product Management Metrics
Ebook

Close the gap between what you think you know about your product and how it all shakes out after launch with three simple KPIs for user testing.

Cover Image: Learn How Centercode Delivers Delta Metrics That Matter
Webinar

Take a walk through the Centercode Platform's delta metrics, which offer a holistic view of your product, project, and program performance at a glance.

Cover Image: Test Size Calculator
Calculator

How many beta testers do you need to recruit? Let our test size calculator do the math for you.

Cover Image: The Role of Technology in Delta Testing
Ebook

Technology drives delta testing. Learn why it's so essential, and get a rundown on the defining features of a comprehensive delta testing tool.

Cover Image: Delta Testing Glossary
Cheat Sheet

This glossary contains all the terms necessary for getting your company to speak the language and understand the potential of delta testing.

Cover Image: Building a Business Case for Delta Testing
Ebook

See the true ROI of delta testing and build a convincing business case with the tips and tactics inside this ebook.

Cover Image: Beta Testing is Dead
Ebook

See the history and trends that have led today's top tech companies to lay traditional beta to rest in favor of delta testing.

Cover Image: What Makes Delta Different
Ebook

See delta testing in context and explore its spectacular benefits as they apply to each phase of product development.

Cover Image: The Delta Testing Quickstart Guide
Ebook

Get the basics on delta testing, from who uses it to how it's supporting Agile and driving quality and innovation at today's top tech companies.

Cover Image: How Beta Evolved to Support Modern Product Development
Webinar

Trade your ad-hoc beta processes for a solution that's automated, standardized, and reliable in this intro to delta testing, led by Luke Freiler.

Cover Image: Definitive Guide to Delta Testing
Ebook

What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.

Cover Image: Delta Testing Industry Report 2021
Report

This report looks at how user testing tools and processes are impacting the ability of testing professionals to deliver actionable results on agile timelines.

Cover Image: Building Surveys for Delta Testing
Ebook

This step-by-step guide shares survey building strategies and examples for securing clean, readily useful data on your customers' attitudes.

Cover Image: The Case for Beta Testing to Evolve
Report

This impact report looks at how traditional beta testing practices are holding up against the demands of today’s fast-paced markets and why it’s time for a change.

Cover Image: The Evolution of Beta Testing in Today’s Agile World
Webinar

See how tech leaders are evolving their beta testing processes to deliver customer insights throughout agile development.

Cover Image: The ROI of Testing Pre-Release Products with Centercode
Report

Get a look at the ROI Centercode customers across industries are achieving — from time saved, to costs reduced, to thousands of bugs fixed.

Cover Image: Making Good Technology Great
Ebook

Explore the modern approach for beta testing, along with industry use cases from two decades of helping hundreds of companies bring thousands of perfected products to market.

Cover Image: Centercode AR and VR Use Cases
Case Study

See how AR and VR companies use Centercode to generate real-world customer feedback on specific issues like object tracking and eye strain to deliver captivating products.

Cover Image: Centercode Wearables Use Cases
Case Study

See how wearable tech makers use Centercode to generate real-world customer feedback and smooth out UI issues before release to deliver comfortable products that integrate into users' daily lives.

Cover Image: Centercode Telecom Use Cases
Case Study

See how telecom industry leaders use Centercode to generate real-world customer feedback and smooth out speed, coverage, and reliability issues before release to deliver seamless mobile experiences.

Cover Image: Centercode Home Theater Use Cases
Case Study

See how home theater companies use Centercode to generate real-world customer feedback and smooth out setup and operation issues before release to deliver immersive viewing experiences.

Cover Image: Centercode Streaming Entertainment Use Cases
Case Study

See how leaders in streaming entertainment use Centercode to generate real-world customer feedback and smooth out connectivity issues before release to deliver high-quality, on-demand viewing experiences.

Cover Image: Centercode Smart Home Use Cases
Case Study

See how smart home companies use Centercode to generate real-world customer feedback, smooth out setup and interoperability issues before release, and deliver frictionless products.

Cover Image: Centercode Smart Appliance Use Cases
Case Study

See how smart home appliance companies use Centercode to generate real-world customer feedback and smooth out interoperability issues before release to deliver seamless, convenient products.

Cover Image: Centercode Mobile Apps and Services Use Cases
Case Study

See how mobile app creators use Centercode to generate real-world customer feedback, smooth out usability issues before release, and deliver engaging user experiences.

Cover Image: Centercode Home Security Use Cases
Case Study

See how home security companies use Centercode to generate real-world customer feedback and smooth out interoperability issues before release to deliver reliable, set-it-and-forget-it products.

Cover Image: Centercode Home Office Use Cases
Case Study

See how leaders in the home office industry use Centercode to generate real-world customer feedback and smooth out interoperability issues before release to deliver reliable products.

Cover Image: Centercode Home Audio Use Cases
Case Study

See how home audio tech producers use Centercode to generate real-world customer feedback and smooth out quality and connectivity issues before release to deliver professional-level audio experiences.

Cover Image: Centercode Enterprise Software Use Cases
Case Study

See how enterprise software companies use Centercode to continuously generate pre-release customer feedback that surfaces quality issues in realtime to support agile development.

Cover Image: Centercode Consumer Software Use Cases
Case Study

See how consumer software companies use Centercode to continuously generate pre-release customer feedback that surfaces quality issues in realtime to support agile development.

Cover Image: Centercode Connected Fitness Use Cases
Case Study

See how connected health and fitness companies use Centercode to generate real-world feedback and smooth out UI issues to deliver reliable, easy-to-use products.

Cover Image: Driving Revenue and Cutting Costs with Beta and Delta Testing
Report

This report shows how leading technology companies are decreasing costs and increasing customer testing program returns with Centercode.

Cover Image: The Impact of Pre-Release Product Testing on Star Ratings
Report

This report shows how pre-release testing keeps even small product issues from having a big impact on customer experiences and your star ratings.

Cover Image: Inside Intuit's Beta Program During COVID-19
Webinar

Intuit’s beta guru Le’Darien Diaz shares insights into how one of the world’s leading software companies is guiding its program through the uncertainties of COVID-19.

Cover Image: What You Need to Know: Beta Test Management
Cheat Sheet

Slay your next beta test with a start-to-finish approach for the process, from recruiting testers to knocking your project goals out of the park.

Cover Image: Quick Access to Community Metrics
Webinar

Need tips on establishing impactful community metrics? Learn how to set meaningful goals and bubble them up through your organization. Plus, get a glimpse at real Betabound metric data.

Cover Image: The Technographics of Your Target Market
Webinar

Technographics are real-time insights into your target market's tech ecosystems. Learn how to enhance testers' user profiles via test platforms and deepen your understanding from customer testing.

Cover Image: How to Think Like a Researcher
Webinar

By applying a researcher mindset, you can pull more accurate, focused results from your test. This session teaches research strategies that support and refine your customer testing processes.

Cover Image: Curating a CV-Centric Company Culture
Webinar

Trimble's Alex Larsen highlights strategies and tools for elevating your Customer Validation program's results, building a culture people want to be a part of, and generating buy-in for your team's mission.

Cover Image: Wrangling CV in Modern Enterprise
Webinar

GE Lighting's Joy Trillet shares the struggles of starting a Customer Validation program at a 100+ year old company and the tactics pushing her forward in this illuminating conversation.

Cover Image: Cranking Up the Volume on CV
Webinar

Jenna Deutsch reveals how the Bose CV team tunes into target market feedback and uses those insights to thread the needle of Customer Validation throughout their organization.

Cover Image: 5 Core Roles Every CV Professional Should Master
Webinar

Learn the 5 essential skill sets that help you navigate the fluctuating demands of managing a customer testing program, from prioritizing bugs to facilitating a conversation with your stakeholders.

Cover Image: Mobile Testing Done Right
Webinar

TestFairy showcases how they help companies like Johnson & Johnson, Blizzard, Groupon, Siemens, and many others to work remotely after many companies switched to remote due to recent events.

Cover Image: How and When to Scale Your CV Program
Webinar

Running a CV program can be stressful, especially when there's a lot on your plate. Learn when it's time to scale your program, and get efficient practices for meeting your testing needs.

Cover Image: Personal Data in Customer Validation
Webinar

Get a high-level overview of personal data issues in customer testing, walk through best practices, and see the Centercode Platform's most helpful features for personal data management.

Cover Image: 5 Tips for Better Tester Engagement
Webinar

Struggling to collect valuable tester feedback? Increase tester collaboration, completed activities, and quality insights by avoiding the common pitfalls of "home grown" customer testing.

Cover Image: Communicating Effectively With Your Testers
Webinar

Your test communication strategy can make or break the flow of incoming feedback. Keep your testers on track to deliver abundant, high-quality insights with these communication best practices.

Cover Image: Leveraging Betabound to Boost Your Tester Count
Webinar

Walk through the ways you can use Betabound's panel of users to attract qualified target market testers for your next project and your tester community.

Cover Image: Increasing User Compliance Through Incentive Management
Webinar

Incentives are tricky to calculate, tricky to manage, and tricky to distribute. Get the most out of your investment with these tips for using your incentive budget effectively.

Cover Image: The Best Customer Engagement Tool You Never Knew You Had
Webinar

Learn how the Autodesk Inventor Team partners with its customers to research, design, and implement product solutions. This session offers tactics and methodologies honed over a decade of testing.

Cover Image: Beautiful Branded Experiences That Build Trust
Webinar

Create a branded test experience that promotes excitement and turns testers into customers. This webinar will teach you simple tactics for tester engagement through visual and verbal branding.

Cover Image: Getting Your Recruitment Right For Your Beta Program
Webinar

TechSmith shares success stories and lessons learned from recruitment. Explore how alignment between targeted testers and well-defined goals positively impacts continuous testing outcomes.

Cover Image: Understanding Tester Engagement Through Metrics
Cheat Sheet

Drive measurable, data-driven improvements to your customer test’s bottom line with this simple worksheet for tracking tester engagement.

Cover Image: Tester Engagement Pocket Map
Ebook

Explore the causes of low test participation and improve the quality and quantity of your customer feedback with this pocket map for increasing tester engagement.

Cover Image: Curing the Four Common Causes of Low Tester Engagement
Webinar

Product Director Chris Rader looks at the symptoms of low tester engagement, diagnoses the four most common root causes, and shares treatment strategies for increasing quality feedback.

Cover Image: Customer Validation Industry Report 2020
Report

The latest report shows how processes and tools are influencing the tactics, time investments, and overall success of today’s CV programs.

Cover Image: Customer Validation Professionals: An In-Depth Look for 2020
Webinar

This Q&A offers an in-depth analysis of industry trends and how CV professionals are battling challenges like tester engagement in 2020.

Cover Image: The Role of Project Management in Continuous Testing
Webinar

In this Q&A webinar, learn how Centercode’s delta testing team uses project management skills to balance incoming feedback with engineering workloads.

Cover Image: Consumer Insights on the Subscription Services Market
Report

Get an in-depth look at consumer attitudes toward subscription services like Disney+ and Spotify, and discover what’s influencing adoption.

Cover Image: Scary Good Tricks for Increasing Your Survey Engagement
Webinar

Boost survey participation and bring in unbiased feedback with these helpful tips taken from disciplines like user research, marketing, and psychology.

Cover Image: The Product Manager's Guide to Understanding Customers
Whitepaper

Not all customer feedback is created equal. This guide shares how to use each type of feedback at the right time to drive smart product decisions.

Cover Image: Taming Product Management Priorities with Customer Feedback
Webinar

Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.

Cover Image: Consumer Insights from Over 7,000 Connected Product Users
Report

The report explores consumer attitudes about connected products. See where the market stands, and get practical tips for audience growth.

Cover Image: Bringing the Voice of the Customer into Agile Development
Webinar

Discover how industry leaders are leveraging customer feedback from continuous testing to benefit their teams’ agile software development processes.

Cover Image: Delta Testing 101
Whitepaper

Learn practical techniques for post-launch continuous customer testing within an agile environment. This whitepaper contains basic principles for rapid, ongoing feedback collection.

Cover Image: Customer Validation: A Visual Workshop
Infographic

This infographic will help you tackle the common challenges of customer testing and explore modern techniques for process improvement.

Cover Image: Centercode Platform Demo
Webinar

Centercode CEO and Co-founder Luke Freiler takes you behind the curtain into the Centercode Platform and reveals how it streamlines customer testing processes.

Cover Image: Software Testing in the Age of Iterative Development
Infographic

Find out how today’s software development teams are grappling with faster release cycles and limited resources in this infographic.

Cover Image: Customer Validation in 20 Minutes
Ebook

Are your beta testing tactics stuck in the 90s? This ebook gives a quick overview of CV and how it’s supporting modern-day development styles and moving technology products forward.

Cover Image: Building a Better Mousetrap for Early Product Feedback
Webinar

Explore the ways technology is driving change in modern customer testing processes, and bring back tactics for overcoming the challenges faced by today’s complex products.

Cover Image: Mobile App Beta Test Planning Kit
Kit

Create an airtight test plan and conquer common testing challenges. This kit contains a useful, easy-to-follow template and planning tips for mobile app Beta Testing.

Cover Image: 4 Unique Approaches to Rallying Stakeholder Buy-In for Your Beta Tests
Webinar

Discover how your peers in product management, program management, user research, and Beta Testing lead their Customer Validation programs to success by aligning their stakeholders.

Cover Image: Customer Validation Industry Report 2019
Report

Explore the tools and processes that are propelling Customer Validation programs into 2019. Get an in-depth industry trends analysis in this report.

Cover Image: Customer Testing Tools and Trends Shaping 2019
Webinar

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

Cover Image: Learning a Simple Framework for Practical Test Planning
Webinar

In this webinar, Centercode’s Sr. Director of Customer Success Austin Meyer will show you how to build a comprehensive Customer Validation test plan using industry data and his years of experience helping build hundreds of test plans.

Cover Image: Software Beta Test Planning Kit
Kit

Unify your stakeholders behind a thorough, well-organized test plan with practical tools and best practices in our comprehensive kit.

Cover Image: Hardware Beta Test Planning Kit
Kit

Bring practical test planning and execution techniques to your hardware test with the best practices and tools in this all-in-one kit.

Cover Image: Essential Tips for Dogfooding Success
Ebook

Collect higher quality feedback from your dogfooding program with these vital tips. Get both employees and executives involved and contributing to your employee Beta Tests.

Cover Image: Beta Tester Recruitment Kit
Kit

Use these best practices and templates to attract quality testers and speed up the recruitment period. You’ll learn a proven process for finding enthusiastic beta testers from your target market.

Cover Image: 3 Secrets That Increase the Value of Your Dogfooding Program
Webinar

In this webinar, Centercode’s Product Manager Chris Rader will share insights and best practices to improve the value of your dogfooding program and how to overcome common employee testing challenges.

Cover Image: Solving the Quality Beta Tester Problem
Webinar

Join us to learn how to increase Beta Test participation rates, improve the quality of feedback you receive, and decrease the ramp-up time to get your test running.

Cover Image: Achieving High Customer Satisfaction Through Beta Testing
Webinar

Learn how to collect insight from targeted users on specific features, user experiences, product quality, and potential interoperability issues through Beta Testing.

Cover Image: 5 Testing Trends That Increase Success for Connected Products
Webinar

In this webinar, you’ll learn how employee insights can help identify customer expectations and increase retention of your connected products.

Cover Image: Introducing Centercode C15 Enhanced Integrations
Webinar

In this webinar, we introduce Centercode C15 and the new custom integration capabilities built to help you increase efficiency by automating otherwise manual tasks, reduce the margin of error, and better leverage your current investments to make data more accessible.

Cover Image: Upping Your Game: Enhancing Quality Outcomes with Customer Validation
Webinar

Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.

Cover Image: Smart Strategies for Building a Relevant and Engaged Tester Community
Webinar

Join Centercode’s Director of Community, Brad Day, to learn how to strategically grow your tester community, ways to keep your members engaged between tests, and tips for maintaining accurate tester profiles.

Cover Image: Centercode C14.5 Demo — The GDPR Enhancement Release
Webinar

Centercode CEO Luke Freiler gives you an inside look at our newest platform release which includes new features and enhancements designed to address the specific requirements of the GDPR.

Cover Image: GDPR's Impact on Customer Validation
Webinar

Join us as Centercode Corporate Counsel Monica Burick discusses how GDPR impacts Customer Validation tests, as well as Centercode’s compliance with the new law.

Cover Image: Top Secret Customer Testing
Webinar

In this webinar, we share our collection of proven best practices for consistently maintaining complete confidentiality through the duration of your CV test.

Cover Image: Leveraging Feedback Scoring
Webinar

In this webinar, we’ll show you how to weigh and prioritize tester-submitted feedback so you can focus on solving the issues that will really improve your product.

Cover Image: Picking the Right Test Strategy
Webinar

In this webinar, we’ll build on the fundamentals of CV by clearly identifying test objectives and how to pick the right methodology to achieve them.

Cover Image: Creating a Culture of Testing Within Your Company
Webinar

Discover how industry leaders have successfully ingrained employee-testing into the core of their organizations' DNA to significantly increase the value of their programs.

Ready to Launch With Confidence?