RESOURCES

Centercode Library

Our ebooks, kits, whitepapers, and webinars cover the entire delta testing process and will help you perfect your products through more and better feedback.

Cover and interior pages from Centercode's Feedback Scoring whitepaper
Select a Category
Reset Categories
Select a Topic
Reset Topics
Cover Image: Delta Testing Glossary
Cheat Sheet

This glossary contains all the terms necessary for getting your company to speak the language and understand the potential of delta testing.

Cover Image: Building a Business Case for Delta Testing
Ebook

See the true ROI of delta testing and build a convincing business case with the tips and tactics inside this ebook.

Cover Image: Beta Testing is Dead
Ebook

See the history and trends that have led today's top tech companies to lay traditional beta to rest in favor of delta testing.

Cover Image: What Makes Delta Different
Ebook

See delta testing in context and explore its spectacular benefits as they apply to each phase of product development.

Cover Image: The Delta Testing Quickstart Guide
Ebook

Get the basics on delta testing, from who uses it to how it's supporting Agile and driving quality and innovation at today's top tech companies.

Cover Image: How Beta Evolved to Support Modern Product Development
Webinar

Trade your ad-hoc beta processes for a solution that's automated, standardized, and reliable in this intro to delta testing, led by Luke Freiler.

Cover Image: Definitive Guide to Delta Testing
Ebook

What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.

Cover Image: Delta Testing Industry Report 2021
Report

This report looks at how user testing tools and processes are impacting the ability of testing professionals to deliver actionable results on agile timelines.

Cover Image: Building Surveys for Delta Testing
Ebook

This step-by-step guide shares survey building strategies and examples for securing clean, readily useful data on your customers' attitudes.

Cover Image: The Case for Beta Testing to Evolve
Report

This impact report looks at how traditional beta testing practices are holding up against the demands of today’s fast-paced markets and why it’s time for a change.

Cover Image: The Evolution of Beta Testing in Today’s Agile World
Webinar

See how tech leaders are evolving their beta testing processes to deliver customer insights throughout agile development.

Cover Image: The ROI of Testing Pre-Release Products with Centercode
Report

Get a look at the ROI Centercode customers across industries are achieving — from time saved, to costs reduced, to thousands of bugs fixed.

Cover Image: Making Good Technology Great
Ebook

Explore the modern approach for beta testing, along with industry use cases from two decades of helping hundreds of companies bring thousands of perfected products to market.

Cover Image: Driving Revenue and Cutting Costs with Beta and Delta Testing
Report

This report shows how leading technology companies are decreasing costs and increasing customer testing program returns with Centercode.

Cover Image: The Impact of Pre-Release Product Testing on Star Ratings
Report

This report shows how pre-release testing keeps even small product issues from having a big impact on customer experiences and your star ratings.

Cover Image: Inside Intuit's Beta Program During COVID-19
Webinar

Intuit’s beta guru Le’Darien Diaz shares insights into how one of the world’s leading software companies is guiding its program through the uncertainties of COVID-19.

Cover Image: What You Need to Know: Beta Test Management
Cheat Sheet

Slay your next beta test with a start-to-finish approach for the process, from recruiting testers to knocking your project goals out of the park.

Cover Image: The Technographics of Your Target Market
Webinar

Technographics are real-time insights into your target market's tech ecosystems. Learn how to enhance testers' user profiles via test platforms and deepen your understanding from customer testing.

Cover Image: Understanding Tester Engagement Through Metrics
Cheat Sheet

Drive measurable, data-driven improvements to your customer test’s bottom line with this simple worksheet for tracking tester engagement.

Cover Image: Tester Engagement Pocket Map
Ebook

Explore the causes of low test participation and improve the quality and quantity of your customer feedback with this pocket map for increasing tester engagement.

Cover Image: Curing the Four Common Causes of Low Tester Engagement
Webinar

Product Director Chris Rader looks at the symptoms of low tester engagement, diagnoses the four most common root causes, and shares treatment strategies for increasing quality feedback.

Cover Image: Customer Validation Industry Report 2020
Report

The latest report shows how processes and tools are influencing the tactics, time investments, and overall success of today’s CV programs.

Cover Image: Customer Validation Professionals: An In-Depth Look for 2020
Webinar

This Q&A offers an in-depth analysis of industry trends and how CV professionals are battling challenges like tester engagement in 2020.

Cover Image: The Role of Project Management in Continuous Testing
Webinar

In this Q&A webinar, learn how Centercode’s delta testing team uses project management skills to balance incoming feedback with engineering workloads.

Cover Image: Consumer Insights on the Subscription Services Market
Report

Get an in-depth look at consumer attitudes toward subscription services like Disney+ and Spotify, and discover what’s influencing adoption.

Cover Image: Scary Good Tricks for Increasing Your Survey Engagement
Webinar

Boost survey participation and bring in unbiased feedback with these helpful tips taken from disciplines like user research, marketing, and psychology.

Cover Image: The Product Manager's Guide to Understanding Customers
Whitepaper

Not all customer feedback is created equal. This guide shares how to use each type of feedback at the right time to drive smart product decisions.

Cover Image: Taming Product Management Priorities with Customer Feedback
Webinar

Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.

Cover Image: Consumer Insights from Over 7,000 Connected Product Users
Report

The report explores consumer attitudes about connected products. See where the market stands, and get practical tips for audience growth.

Cover Image: Bringing the Voice of the Customer into Agile Development
Webinar

Discover how industry leaders are leveraging customer feedback from continuous testing to benefit their teams’ agile software development processes.

Cover Image: Delta Testing 101
Whitepaper

Learn practical techniques for post-launch continuous customer testing within an agile environment. This whitepaper contains basic principles for rapid, ongoing feedback collection.

Cover Image: Customer Validation: A Visual Workshop
Infographic

This infographic will help you tackle the common challenges of customer testing and explore modern techniques for process improvement.

Cover Image: Centercode Platform Demo
Webinar

Centercode CEO and Co-founder Luke Freiler takes you behind the curtain into the Centercode Platform and reveals how it streamlines customer testing processes.

Cover Image: Software Testing in the Age of Iterative Development
Infographic

Find out how today’s software development teams are grappling with faster release cycles and limited resources in this infographic.

Cover Image: Customer Validation in 20 Minutes
Ebook

Are your beta testing tactics stuck in the 90s? This ebook gives a quick overview of CV and how it’s supporting modern-day development styles and moving technology products forward.

Cover Image: Building a Better Mousetrap for Early Product Feedback
Webinar

Explore the ways technology is driving change in modern customer testing processes, and bring back tactics for overcoming the challenges faced by today’s complex products.

Cover Image: Mobile App Beta Test Planning Kit
Kit

Create an airtight test plan and conquer common testing challenges. This kit contains a useful, easy-to-follow template and planning tips for mobile app Beta Testing.

Cover Image: 4 Unique Approaches to Rallying Stakeholder Buy-In for Your Beta Tests
Webinar

Discover how your peers in product management, program management, user research, and Beta Testing lead their Customer Validation programs to success by aligning their stakeholders.

Cover Image: Customer Validation Industry Report 2019
Report

Explore the tools and processes that are propelling Customer Validation programs into 2019. Get an in-depth industry trends analysis in this report.

Cover Image: Customer Testing Tools and Trends Shaping 2019
Webinar

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

Cover Image: Learning a Simple Framework for Practical Test Planning
Webinar

In this webinar, Centercode’s Sr. Director of Customer Success Austin Meyer will show you how to build a comprehensive Customer Validation test plan using industry data and his years of experience helping build hundreds of test plans.

Cover Image: Software Beta Test Planning Kit
Kit

Unify your stakeholders behind a thorough, well-organized test plan with practical tools and best practices in our comprehensive kit.

Cover Image: Hardware Beta Test Planning Kit
Kit

Bring practical test planning and execution techniques to your hardware test with the best practices and tools in this all-in-one kit.

Cover Image: Essential Tips for Dogfooding Success
Ebook

Collect higher quality feedback from your dogfooding program with these vital tips. Get both employees and executives involved and contributing to your employee Beta Tests.

Cover Image: Beta Tester Recruitment Kit
Kit

Use these best practices and templates to attract quality testers and speed up the recruitment period. You’ll learn a proven process for finding enthusiastic beta testers from your target market.

Cover Image: 3 Secrets That Increase the Value of Your Dogfooding Program
Webinar

In this webinar, Centercode’s Product Manager Chris Rader will share insights and best practices to improve the value of your dogfooding program and how to overcome common employee testing challenges.

Cover Image: Solving the Quality Beta Tester Problem
Webinar

Join us to learn how to increase Beta Test participation rates, improve the quality of feedback you receive, and decrease the ramp-up time to get your test running.

Cover Image: Achieving High Customer Satisfaction Through Beta Testing
Webinar

Learn how to collect insight from targeted users on specific features, user experiences, product quality, and potential interoperability issues through Beta Testing.

Cover Image: 5 Testing Trends That Increase Success for Connected Products
Webinar

In this webinar, you’ll learn how employee insights can help identify customer expectations and increase retention of your connected products.

Cover Image: Introducing Centercode C15 Enhanced Integrations
Webinar

In this webinar, we introduce Centercode C15 and the new custom integration capabilities built to help you increase efficiency by automating otherwise manual tasks, reduce the margin of error, and better leverage your current investments to make data more accessible.

Cover Image: Upping Your Game: Enhancing Quality Outcomes with Customer Validation
Webinar

Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.

Cover Image: Smart Strategies for Building a Relevant and Engaged Tester Community
Webinar

Join Centercode’s Director of Community, Brad Day, to learn how to strategically grow your tester community, ways to keep your members engaged between tests, and tips for maintaining accurate tester profiles.

Cover Image: Centercode C14.5 Demo — The GDPR Enhancement Release
Webinar

Centercode CEO Luke Freiler gives you an inside look at our newest platform release which includes new features and enhancements designed to address the specific requirements of the GDPR.

Cover Image: GDPR's Impact on Customer Validation
Webinar

Join us as Centercode Corporate Counsel Monica Burick discusses how GDPR impacts Customer Validation tests, as well as Centercode’s compliance with the new law.

Cover Image: Top Secret Customer Testing
Webinar

In this webinar, we share our collection of proven best practices for consistently maintaining complete confidentiality through the duration of your CV test.

Cover Image: Leveraging Feedback Scoring
Webinar

In this webinar, we’ll show you how to weigh and prioritize tester-submitted feedback so you can focus on solving the issues that will really improve your product.

Cover Image: Picking the Right Test Strategy
Webinar

In this webinar, we’ll build on the fundamentals of CV by clearly identifying test objectives and how to pick the right methodology to achieve them.

Cover Image: Creating a Culture of Testing Within Your Company
Webinar

Discover how industry leaders have successfully ingrained employee-testing into the core of their organizations' DNA to significantly increase the value of their programs.

Cover Image: Proven Strategies to Build Your Tester Community
Webinar

Learn best practices for strategically growing your tester community and supporting significantly faster and more reliable user tests.

Cover Image: Expanding Beyond Employee-Only Tests
Webinar

Best practices for taking your company to the next level of user testing by recruiting real customers as testers.

Cover Image: Integrations: Putting It All Together
Webinar

We'll walk you through creative uses of multiple Centercode platform integrations and how they build on each other to perform valuable real-world tasks.

Cover Image: The Difference Between a Tester and a Customer
Webinar

A good tester likely comes from your target market, but not all customers make good testers. Understand the difference between the two to leverage them both effectively.

Cover Image: Expanding CV Results Throughout Your Organization
Webinar

Many customer testing programs only share results with QA. Expand your impact by delivering meaningful customer-driven recommendations beyond engineering and quality teams.

Cover Image: Measuring Tester Performance
Webinar

Industry experts reveal tips and tactics to effectively measure, understand, and take action on key tester participation metrics.

Cover Image: Using Product Ratings from CV Tests
Webinar

Maximize the user rating metrics captured in your test to benchmark against iterations and predict product success.

Cover Image: Mapping a Product for CV Testing
Webinar

Discover how to create a map of product experiences that enable feedback categorization and drive targeted tester feedback.

Cover Image: Preparing for Test Success
Webinar

Fine tune your processes by standardizing a kickoff meeting that sets clear expectations, aligns stakeholders, and finalizes test initiatives.

Cover Image: Dashboards for Effective Program Management
Webinar

Learn how to monitor all of your projects through dashboards that summarize your test status and workload.

Cover Image: Telling the Story of Results
Webinar

Draw enthusiastic attention to your test results by telling compelling stories rather than displaying paralyzing information.

Cover Image: Build a Global Customer Validation Program
Webinar

Ready to expand your program to an international tester audience? Discover what it takes to manage projects that capture feedback from around the globe.

Cover Image: Managing Internal Clients
Webinar

Your team provides a valuable service to your company. Make sure your internal clients have the right expectations for your projects and program.

Cover Image: Improving Quality Assurance Testing with CV
Webinar

Enhance your QA test procedures by performing GAP analyses that prioritize lessons learned from user-submitted feedback.

Cover Image: Flexibility for B2B Customer Testing Success
Webinar

Explore the common challenges of B2B testing and how to overcome them including. Learn about how and when to use flexibility as a tool for success.

Cover Image: Stories from a Seasoned CV Veteran
Webinar

Learn from the obstacles, challenges, and wins that many seasoned user testing professionals have encountered in their careers.

Cover Image: Capturing the Nuances of Your Customer Experience
Webinar

Uncover the deeper context of your customer feedback and turn it into meaningful product insights.

Cover Image: Opportunities and Pitfalls of Testing IoT Products
Webinar

Increase the value of your IoT product tests by leveraging market data to model your customers within your tester community.

Cover Image: Building Program Awareness Within Your Organization
Webinar

Share your program's purpose beyond immediate project teams to build awareness through captivating exhibitions, inspiring stories, and product impact.

Cover Image: Automating Continuous Test Results
Webinar

Master meaningful, automatically distributed reports to continuously deliver the most recent and useful results to your project stakeholders.

Cover Image: Virtualize Your Software Test with Turbo.net
Webinar

Learn how to use Turbo.net's virtualization platform to deliver Alpha, Beta, and production applications instantly to any desktop or mobile device.

Cover Image: Evangelizing Your CV Program to the World and the Bright Future of CV
Webinar

Learn tactics for promoting your testing efforts and encouraging your organization to embrace the value of customer-driven feedback.

Cover Image: Onboarding @ Esri Integration Showcase
Webinar

See how an integration between Esri and Centercode streamlines onboarding.

Cover Image: Mobile Testing & Analytics with TestFairy
Webinar

Learn how to extend your customer testing program to easily collect tester analytics and media with the TestFairy mobile testing platform.

Cover Image: Centercode and Tableau Integration Showcase
Webinar

Significantly enhance your Customer Validation analytics capabilities by integrating and leveraging the Tableau business intelligence platform.

Cover Image: UX 101 for Beta Pros
Webinar

Gain practical insight and advice for diving into the deep end of usability testing.

Cover Image: Testing IoT Products Beyond the Lab
Webinar

In this webinar, we’ll discuss the interoperability challenges facing IoT hardware products and highlight the customer testing techniques that help counteract them.

Cover Image: An Introduction to C14.1 Performance Management
Webinar

Join us for an in-depth look at our upcoming Centercode release, featuring brand new Data Engine enhancements!

Cover Image: How to Evaluate Feature Adoption Through Field Testing
Webinar

We’ll show you how Field Testing can help evaluate feature adoption of a product by gathering natural usage data from a larger audience over an extended period of time.

Cover Image: How to Evaluate Product Quality Through Alpha Testing
Webinar

Learn how to run an effective Alpha Test to help evaluate the stability and quality of your product so you can identify critical issues and avoid costly mistakes early on.

Cover Image: What is Customer Validation
Webinar

Learn the true value of Customer Validation programs, why it’s critical to the success of your product and company, and the different methodologies used to evaluate the stability, satisfaction, and adoption of your product before release.

Cover Image: Product Lunch Webinar: Validating Your Alpha and Beta Products
Webinar

Together with Product Collective, Centercode’s Emily Hossellman answers all your questions about Customer Validation and running successful Alpha and Beta tests.

Cover Image: Beta Testing Industry Survey Report
Report

This report dives into the industry trends of collecting and using customer feedback before product release. It looks at the challenges companies face and the value they see in Beta Testing.

Cover Image: Implementing Feedback Scoring
Whitepaper

Prioritizing your feedback is one of the most challenging and time-consuming tasks a beta manager faces. See how our Feedback Scoring features identify your most impactful feedback.

Cover Image: Beta Shipping Manual
Whitepaper

This whitepaper teaches you how to effectively manage inventory, ship units (domestically and internationally), and handle returns for even your biggest, most ambitious hardware tests.

Cover Image: The Feedback Playbook
Whitepaper

This whitepaper teaches you how to successfully use bug reports, surveys, feature requests, and other feedback types to collect and manage high-quality feedback during a beta test.

Cover Image: Beta Test Incentives Kit
Kit

This kit includes a comprehensive whitepaper and calculator to help you build a strategy to both incentivize and reward your beta testers for all the hard work they put into your beta program.

Cover Image: Beta Test Management Glossary
Cheat Sheet

This glossary covers all of the common terms used throughout the Beta Testing process, and will enable your team to use a clear and common lexicon during your Beta Test.

Cover Image: Public Beta Tests as a Launch Tool
Whitepaper

This whitepaper addresses how public Beta Tests fit into the product development process, helping you decide whether a public Beta makes sense for your product launch strategy.

Cover Image: The Real Role of Beta in Product Management
Ebook

This eBook reveals the role Beta Testing (Customer Validation) plays in product management and how product managers can use it to connect with their customers and reach their goals.

Cover Image: Keeping Beta Tests Confidential
Ebook

This eBook takes a comprehensive look at pre-release Customer Validation security. It covers why companies fear leaks, how to prevent them, and how to manage them if they happen.

Cover Image: Beta Test ROI Kit
Kit

This kit includes everything you need to build an ROI model for an individual beta project or comprehensive beta program, including a complete spreadsheet, whitepaper, and a video tour.

Ready to Launch With Confidence?