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Dogfooding

Paul Chen - Testing With All Audiences, Sentiment, and What Customers Value

Delta Huddle Podcast

In this episode, Mattel's Paul Chen dives into his past experience at Microsoft with the Surface product launch and demonstrates his passion for developing and designing products to help the next generation explore the wonders of childhood.

How Dogfooding Helps Build a Strong Remote Culture

Test Strategy

As many teams are now working remotely, it’s challenging to maintain the same level of engagement and productivity that once existed. Remote teams can achieve a thriving remote culture, but it’s going to take some effort to ensure everyone feels aligned and included.

How Dogfooding Improves Company Culture with Involvement and Collaboration

Test Strategy

Executive teams invest their hearts and souls into building an environment, a vibe, and a workplace culture that not only attracts new talent, it also keeps employees from looking elsewhere. But, when I say “culture” did you immediately think ping pong tables, sushi chefs, baristas and nap pods?

Eat Your Own Dog Food: Software Testing

Test Strategy

In Spring of 2021, Centercode's biggest release yet was imminent and it was finally time to gather customer feedback. Coincidentally, the release included an entirely new framework, Delta testing, built to capture actionable feedback from testers with minimal effort.

How Peer Review Creates Strong Collaborative Teams

Product Development

Whether you’ve returned to the office, work in a hybrid model, or your entire company took the leap to being fully remote, our work spaces have changed dramatically in the last two years.

Ask the Expert: Should You Run User Tests Over the Holidays?

Test Strategy

Should you plan to launch a user testing project over the holidays? In this installment of Ask the Expert, Centercode's Sr. Test Manager Mike Fine talks about the oft-debated holiday test launch: when it works, when it doesn't, and what you should expect from your testers.

Getting Attitudinal Data During Development With Delta Testing

Product Development

Just like there are many ways to collect attitudinal data, there are different moments when data about your customers' thoughts, opinions, and attitudes comes into play during product development. But how do you get this data?

Why You Should Open Your Alpha Tests to Your Customers

Test Strategy

Alpha testing is a critical part of getting ready for your product launch. It generally starts when your product is 60% feature-complete: stable enough to work in the real world, but still needs fine-tuning before it's ready for customers.

Delta Testing for Dogfooding

Test Strategy

It's easy to find a company that has some sort of dogfooding or employee testing program. But it's much more difficult to find one whose program delivers actionable user insights derived from co-worker product use — unlike those companies using delta testing tools and practices.

4 Common Delta Testing Use Cases in Product Development

Test Strategy

Delta testing is user testing automation. Like beta, field, UAT, and other fields of user testing, it generates feedback by getting functioning products into the hands of targeted users and giving them time to absorb and adopt the products out in their real-world environments.

The 4 Types of User Testers You Need (And How to Find Them)

Community Management

The key to bubbling up the insights you need from user testing is getting the right users to provide the feedback you need for wherever you are in development. But what does the "right tester" actually mean?

3 Pre-Release User Tests That Prevent Failures in Voting Apps

Industry News

During the 2020 Democratic Iowa caucus, a voting app built by D.C.-based tech company Shadow Inc. was used to assist with transmitting results. Unfortunately, the app did not do that — in fact, its failure to consistently and securely report data set into motion a huge debacle, including a partial recanvassing, a number of op-eds, […]

Tester-Powered: How Google Will Support Stadia with Beta

Industry News

You know that classic movie scene where a new kid walks into a classroom and everyone turns to stare? That kid is Google, and the classroom is the gaming industry. Less than a year after Google invited testers to play Assassin’s Creed: Odyssey on their Chrome browsers, Stadia – its console-free game streaming platform – […]

How to Promote a Customer Zero Culture with Dogfooding

Product Development

Over the course of the Dogfooding Best Practices series, we’ve discussed the advantages dogfooding brings and why some programs still experience friction. The last installment focuses on overcoming organizational resistance by reinventing your program through a “Customer Zero” approach. With a company culture that promotes and values employee feedback, you’ll see the highest return from […]

3 Dogfooding Best Practices for Overcoming Employee Beta Challenges

Test Strategy

Last week in the Dogfooding Best Practices Series, we looked at the advantages eating your own dog food can bring to both your product and your company. From improving product quality to promoting product awareness, a well-oiled dogfooding program sends far-reaching benefits throughout your organization. But, of course, it isn’t easy. Building and maintaining a […]

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