How Sonos is Leveraging User Research to Enhance Their Beta Program

Leader Insights
30 Apr 2019
Beta testing is much more than a box to check off on a list. While some companies only think of it as a last-ditch effort to tie up loose ends before...

The Beginner’s Guide to Identifying Beta Program Metrics

Product Development
16 Apr 2019
What are beta program metrics exactly? Which ones are important? Why do I need them? These are the types of questions that suddenly pop into the...

10 Time-Tested Tactics for Mobile Beta Test Planning

Test Planning
20 Mar 2019
When a mobile app is sluggish, unresponsive, or difficult to use, one of two things is likely to happen. One, it gets buried on a screen full of...

Making Your Customer Testing Program More Valuable in 2019

Product Development
28 Jan 2019
On an intuitive level, company leaders understand the necessity of Customer Validation. But actually proving the worth of a customer testing program...

How to Craft Task Scenarios Like a Pro

Test Planning
17 Dec 2018
One of the biggest challenges of managing feedback is organizing it. This isn’t news to most test managers. When the bulk of prioritization happens...

How to Promote a Customer Zero Culture with Dogfooding

Product Development
26 Nov 2018
Over the course of the Dogfooding Best Practices series, we've discussed the advantages dogfooding brings and why some programs still experience...