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Delta Testing

Satisfaction Scores

What are satisfaction scores in delta testing?

Satisfaction scores use a 5-star rating to capture user sentiment about each feature. They serve as a signal for testers to submit deeper feedback (issues, ideas, and praise) about the experiences that influenced their rating. Aggregate satisfaction scores for each feature make it easy to identify what to fix or promote for greatest success.

Example Questions

  • Please rate your experience with setup.
  • Please rate your experience with Bluetooth.
  • Please rate your experience with audio quality.

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